Viva Maya by Wyndham, A Trademark All Inclusive Resort

The accommodation, room and personal were great. Thank you for upgrading our booking. Porfirio, Margarito, thank you for your hospitality. See you next time.

The whole stay was very relaxing and "easy"; everything worked and there was no hassle whatsoever. The restaurants you have to reserve (and are not free? We had all-inclusive and could eat two times) have award-winning meals! Truly excellent! But the wine is still the same bad stuff you get in the rest of the hotel.

The buffets (main and pool restaurant) was very sub-par. They had a lot of selection/choice, but the quality was mediocre (main) to bad (pool). The alcohol isn't great (Wine is pretty bad, beer - as in all of Mexico - is quite tasteless, and most cocktails taste watered down)

The beach was nice bit more seaweeds also the adult pool was excellent.

The location is absolutely beautiful, and the ambience is pleasant and relaxing. Unfortunately, the food was very bland and could use significant improvement. I personally did not care for it at all. The drinks were also disappointing—very generic and lacking quality or creativity. Most of the staff were attentive and kind, which I appreciated, though there were one or two individuals who came across as unfriendly. While the setting itself is lovely, the overall experience did not meet my expectations. Because of this, I would not return. Thankfully, we had another reservation during this trip at a resort we have visited before and truly enjoy, which made the rest of our vacation much better. Viva Maya is okay, but it simply fell short in the areas that matter most to us—food and drinks. While the location and ambience are strong points, they were not enough to make up for the overall disappointment.

Food/ drinks