friendly staff, good location, nice, clean room

the fan in the bathroom was very noisy, breakfast could be more varied (fruit option)

The room is spacious and that's about it. the breakfast was excellent. Location wise 15 min walking to city center and main attractions

I'm not sure how this hotel has 4 stars when it's actually a 3 stars. Carpet was dirty with lots of stains, old bed covers...and u have to leave a deposit for the mini bar.

general

room

Mist of the staff very polite and helpful

The bathroom smells sewerage

Friendly, helpful staff.

Not located centrally in the old town and maybe that was me not checking the location properly!

The hotel was conveniently placed close to things but not in the middle of everything. Pretty quiet

I liked the hotel design and the free space in the rooms of the lobby, but also the fact that the hotel reception was faster in finding or calling a taxi. Of course, I would like to suggest that the TV channels should have also more programmes in some foreign languages (English, French etc.).

It is possible that the internet connection should be improved in the rooms, any effort being really appreciated this way. I did not appreciate the fact that there is some frictions between the restaurant staff in front of the guests during the breakfast. It is about showing respect to the guests and if there is an issue about the restaurant tasks, better to have a discret conversation between colleagues, in a private place, in order to maintain a professional work.

Location

Noise during the night, internet connection, smell of the cigarets in the room