Location close restaurants center of city

The showers water comes to slow

location and efficiency of staff

poor service in the restaurant. sometimes it took a very long time to get anyone to take our order. once I told them I’d been waiting an hour for my breakfast.

Clean comfortable and convenient location

Smaller boutique hotel. Attentive staff. Great location in historic center

Older furnishings but didn’t effect quality or comfort of stay.

The location to the historic sites

The Windows in rooms 215 didn’t completely close therefore I felt like a cold Mexican nun who had given up the joys of passion to be in service to the Lord and so therefore if you’re looking for that spiritual experience just book this room

Charming, warm, classy hotel right in the historic part of town.

nothing … it was awesome !

Great location with long history. Fantastic rooftop views of Centro Guadalajara

Long wait to get car back in the morning and I was the only person waiting.

The staff were very friendly and professional. The architecture was beautiful. The location of the hotel was more than what we could ask for. Close to everything since we didn't drive. Great place to stay if you want to explore downtown Guadalajara and its surroundings.

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The staff is amazing!! 100%

Maybe it is under new management. This was our 5th time there and our last. The jacuzzi never heated up and that was our main reason to stay there. We asked for a view of the pool so our son could play and they placed us on the opposite side with a view of a brick wall. I ordered a carafe of coffee and received a cup in styrofoam for $10.

Staff was great location was perfect rooms where spacious and very comfortable

Liked all no bad issues very satisfied

it closeness to the zocalo

a pool with no hot tub and not heated so too cold to swim in

Central location and convenient to walk around downtown Guadalajara,it had parking and the personnel was very friendly.

The hotel was located close to everything. It was great to be within walking distance at every point. The staff were wonderful

A mini fridge would be nice. The wifi was a bit spotty in our room because of the location in the hotel.