great location, nice staff, good facilities, welcoming

some minor points: pity they charge 3eur for tapped (source water). food was good but could be improved

great location for travelers on the E1, nice birding, best breakfast (lots of fresh fruit, freshly squeezed orange juice), friendly staff

my room was in the wellness area - the chlorine smell made me feel nauseous, but only in the hallway, furnishings are very basic for the price, water leaked in under the balcony door

the place was clean and quite. rooms are sufficient for a short weekend stay. not far from ski lifts and has its own parking space. the staff are friendly.

on the a la carte evening options, the portion of the dinner is really small for one person (protein and veggie amount can be increased). breakfast could have more of varieties (like salad options).

Location is great for hikers - on the top of a hill with lots of nice views for photos. Great saunas and swimming pool

The wellness area could use an upgrade.

Room junior suite was excellent , service during dinner and breakfast as well

cushions were too thin, I think but view at Rothaargebirgte was breathtaking.

Very friendly front desk staff, Excellent location, Clean, Good bed.

Room small, outdated, no minibar, no balcony. Definitely not 4 star rated. Staff in Restaurant(s): Friendly but HIGHLY inefficient, inadequate en untrained. Compared their service with Fawlty Towers as absolutely everything consistently went wrong: crashing wine, forgetting orders, delivery to wrong tables, extremely slow. Meals, confusing repetitive menus, vegetarian dish total disaster. Irrationally expensive. Outside pool should be deleted from the website and description as it was not in functional state and will never be as it woud need a total rebuilt.

Not ideal for a person in a wheelchair. No facility for that