friendly staff

Nice staff and helpful

They don’t have more options for Halal Meals specifically the Meats.

Very friendly staff who were extremely accommodating to our needs. Breakfast was great.

The bed was too firm.

1. Hotel location is very good. 10 minutes walking to Old Phuket Town (to the left from hotel) and 5 minutes walking to street-food market and McDonalds (to the right from hotel). 2. Pillows are great, size is nor big neither small. Beds are also good. 3. Swimming pool is small but neat and clean. 4. Breakfast is good.

1. When checking in I was asked to pay the price of the room, so I did. Next morning receptionist called me and asked to pay 500+THB more due to yesterday recepitionist's mistake. Come on, is it my problem, I have paid the amount I was asked to pay; work with your personnel, charge him this additional amount, but don't spoil my beautiful morning. Also imagine, what if I ran out of cash and my card is empty/blocked? That's what I mean. 2. A/C in the room was a little bit tricky to manage. Even if you set +25 on the dial it blows out +18 air anyway. Not a single possibility to make airflow warmer. 3. Only one elevator is working, which is absolutely not acceptable for 18-floor building, big hotel. Used to wait elevator for a long time. 4. 10-th floor, A/C seems not to be working, very hot and no fresh air (sunny side). 5. It was meant that there will be 3 of us: two adults and a child. Towel set is for two persons. Last thing I need is to call for an additional towel when I go out of the shower. 6. No bathrobes in the room. No slippers in the room. No cotton earbuds in the room.

The staff were friendly and welcoming. The room was spacious and clean.

The pool was in the shade

The room is good.

No slippers in the room.

Good location, clean rooms

The electric outlets are on the same circuit as the lights. If you turn the lights off, they turn off. Need to change your phone overnight? Need to use a CPAP to sleep? You're sleeping with the lights on ...

realitvely close to most attractions, got the room the minute we arrived although we arrived early

Room is very small, we were travelling with an infant and I didnt feel the staff were very helpfull- for example in other hotels the staff would bring us a baby chair or a plate for an infant.