Yeah good little room, Cute Receptionist

Great location and staff super nice and helpful!

Location is good. Just 5 min from the train station. The room is small but for a given price (incl breakfast) i think it is decent. The hotel could be good if you plan one/two days stays. The staff at reception was friendly. The breakfast was good (again for a given price).

Toilet is too small. The shower panel is surely uncomfortable even for the person with avg. body size. The sound proofing is bad. I could hear the noise from outside and neighboring room. Hence, for a short stay it is fine.

sufficient for one night. good location.

economy room was small for 3 adults. no tea making option in the room or down stairs in main area.

My room was in a block of 4 budget-priced rooms on the first floor; they represent fair value. They are simply furnished and clean, if somewhat cramped. I've stayed in 2 of these rooms and seen another, and they do vary - one room had no fridge (the receptionist kindly moved me to one that had this facility), another was larger and had a double bed. The breakfast, which came as an extra, is, I would say, fair value, with its range of pastries, breads, fruit, cereals, cheese and cold meats.

The budget rooms can be noisy if guests in adjoining rooms forget that use of phones and watching films can disturb others. At breakfast the egg-boiling facility is slow and unpredictable. I was sorry that English Breakfast Tea, available on a previous visit, was not provided.

Excellent and knowledgeable staff ; check in was very quick and smooth!

Nothing

close to train and city center

Lovely and helpful staff, nice bedroom, great location, very close to the train station (10 min walk - or maybe less) to catch the Bernina Express

Noise, barely slept, kept waking up. Stayed for one night and my bedroom was near a hallway that has a lot of marble. Unsurprisingly when people passed by they made a lot of noise (having a carpet would reduce the noise). But also through the room’s door you could hear a lot of noise. That being said, I’d still stay at this hotel

Great A/C, good location, good breakfast, not included but worth the 9 euros.

the hotel inside was beautiful, very elegant and clean. The rooms are large enough and the beds are comfortable. The hotel staff is great, very kind and helpful. Private parking, 4 minutes walk away. The coffee at the hotel is delicious. There is a nice restaurant in the hotel

everything was fine, air conditioning was a bit lacking.

Clean sheets and friendly staff.

The bathroom was dated and the shower crammed. The room was small. The bed was hard and uncomfortable.

Welcoming staff, ok breakfast, good location, nice old atmosphere.

You can here everything in the room, other guests and every noise from the street.

Location is great… breakfast is adequate, room is okay.

An electric kettle to make tea in the evening and a bottle of water would have been great.

Location, friendly staff, clean

N/a

The location is close to the train station and it is easily accessible. The staff was really kind and helpful.

The breakfast was not that varied as I expected.

Spirit of service, friendliness; efficiency and transparency on customer accounts; room maintenance and cleaning; proximity to rail/bus station.

Little narrow room layout (had single occupancy meaning other rooms might offer more space).

The room we got exceeded our expectations. Also the lady at the reception was super nice and helpful. The hotel is well located and very clean and the breakfast tasty.

The coffee that is available during breakfast was aweful. It was a shame that they had this type of coffee in Italy.