Clean, comfortable hotel. Exceptional attention to detail. Very well maintained. The staff are very attentive and helpful. Excellent breakfast and top quality restaurant. This was our second visit in the last year and we will return later in the year. It is a convenient stop-over in an interesting location between the UK and Germany (and beyond)

Nothing.

The hotel was almost like a museum with ww1 artifacts displayed and labelled

The staff are warm, welcoming, efficient and personable. The hotel is modern and clean in its style, but is also soft and relaxing which is what you want for a stay. With parking and 5 mins from the Grote Market and 10min walk to the Menin Gate... its location is perfect.

Nothing... This was our second visit and both visits have been great. Staff are not sly or false... they are cheery and capable.

Great location with parking, good breakfast

Nothing!

Extremely well run, staff were friendly and efficient. Rooms were very comfortable and the cleanliness was excellent. Thoroughly enjoyed the stay

Nothing not to like

great place easy to find good parking, staff friendly and professional breakfast superb

for my liking, beds to soft

Free parking, close to Grove Market, comfortable hotel, accommodating staff

absolutely beautiful hotel, I’m so glad I went with this. will not be the last time I book it if I ever holiday at Belgium

nothing bad about it

everything - layout, bedrooms were exceptional, beds so comfy and surroundings just superb

nothing!

very friendly staff and great room, tastefully decorated.

having to leave !!!

Easy walk to town. Great little WWI museum in hotel right off the lobby. Very nice bar area. Plenty of on-site parking.

amazing hotel, really central and so clean. beautiful breakfast. will be back :)

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Great Location and very friendly helpful staff . Nice bar area with good selection . Good quality of breakfast.

All was very good

Room was very comfortable and the staff were very friendly and caring for our needs.

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Great location, clean

Loved the location, the beautiful hotel and the staff were so friendly. The exhibition of WWI artefacts was a real bonus and fascinating.

The bed was too soft for me unfortunately.

Lovely hotel with first class staff.

Everything!

fully equipped, nice shampoo good shower very good breakfast

Everything. great location for WW1 tour. good breakfast. helpful reception and even arranged chocolates for my sister in laws birthday

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Everything was wonderful, room great size, bed comfy, staff were amazing & food was excellent. Great location

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