Kendros Hotel

Everything was perfect and absolutely amazing! We arrived around midnight and check in was fast, there was a lift, and we got a free room upgrade. The room was huge, clean with kitchen area which made travelling with baby easy. The bed was huge and comfortable. The breakfast was one of the be we had while travelling!

N/A

Good spacious rooms and decent breakfast.

Gym and sauna/spa not working.

Large room & great location, staff were very friendly & helpful.

The room had a kitchenette but just had a couple of glasses, nothing to cook with, no cutlery, no plates or bowls, no microwave, no pots or pans or means to even heat up some water?

HUGE (for the price), clean room, with an antechamber, big closet, sitting area with a nice couch, big desk. Solid, thick-walled masonry building, i.e. very quiet inside. Bed was big and comfortable. Friendly staff who tried hard to fix the problems. Parking lot in back with lots of space.

So many details that are essential to a hotel were just off. The hallway lights didn't work, so there was only a dim glow from what appeared to be emergency lights in the hallway. The room safe didn't work, despite my best efforts and those of the energetic and enthusiastic staff. There was only 1/2 a roll of toilet paper in the bathroom, with no extra. The tub had very high walls, a slippery-when-wet inside, no grab bars, and a spray shield that interfered with getting in and out. I belive that some older person is likely to break a hip trying to use that tub. Stairs, or a step ladder, and grab bars, really should be provided for that tub. Breakfast was mediocre. No fruit, one type of eggs (fried, BTW), one type of cereal (oat mix), some sausages. Certainly NOT bad ... but it was much more plain than any other I had in Bulgaria. There's a bar in the hotel ... but it was closed. The restaurant was closed, except for breakfast. The location is far from tourist sites or even daily amenities. About 15 minute walk to the closest restaurant. 10 minute walk to bus stops to get to the tourist area. 15 lev or so taxi ride to tourist area.