Johanssons Gårdshotell i Roslagen

Läget trevlig trädgård god mat

Tv fungerade inte men det var sommar vi köade oss utan

Jättefint belagt, otroligt mysigt inne o ute på lilla innergården, trevlig personal och fin mysig frukost

Rätt mycket kalk som ser otrevligt ut i duschen. Både på duschhuvud och golv.

Mysigt gammaldags hotell med härlig utegård. Trevlig frukost och god mat. Vi åt en god middag

Rooms nicely decorated in shabby chic -style, good bath-products, cozy breakfast room and tasty breakfast assortment. Nice garden, where you can spend time, if the weather is good.

Personnel not able to handle reclamation in a constructive manner, rather leaving an arrogant impression and lecturing the customer about how to book the rooms: They seem to have some problems with booking.com-reservations and a rather arrogant attitude towards those bookings. As a family we had booked two rooms (each with 1 adult and 1 child). We ended up staying in two separate buildings, which was inconvenient. There was no possibility to rearrange, not even for the 2. night of our stay. The explanation was that they had no way of knowing that we are a family and would like to have rooms close to each other – this even when the bookings were under same name. It is sad, that the problems between the hotel and the booking.com -system end up being customer’s fault. In one of our rooms the shower-space was so tiny and poorly ventilated, that we all ended up using the shower in the other room (even though it was in the other building, so it was quite a show). If the weather is poor, there is no place to hang out in the evening as a group (rooms are too small for that).