The staff at the hotel were all friendly and helpful. The location is amazing, right on the ocean. The breakfast buffet is really good. There is secure undercover parking. There are some nice restaurants a short walk away.

The pillows are a bit firm and rubbery!

la cama estaba muy comoda, y es muy grande 1313. la mesa "ofícina" que había en la habitación fue precisa para seguir con mis negocios online.

El desayuno

Pedimos un trago con Red Bull y luego no habia

La vue

Chambre et sdb un peu vestuste (rouille, finitions à la va vite) Personnel d’accueil ne parlant pas anglais

El hotel arrienda sus salones para hacer eventos. Ruidos molestos hasta pasado las 3 de la mañana. Música MUY fuerte. (Los ventanales vibraban) Uno va a descansar y estos pelotas usan el hotel como centro de eventos. NO recomiendo el hotel. Fui a descansar, y no dormí en dos noches. Además camas sucias, me tuvieron que cambiar de pieza por la suciedad la primera noche. Una porquería de hotel. Nota 1

La ubicación cerca del paseo y playa Cavancha

Demasiado caro para lo que ofrecen, habitación simple como de cualquier hotel. Instalaciones deterioradas en el baño. No volvería a ir, hay mejores hoteles a 1/3 del precio, con relación a calidad y servicio. Poca variedad del desayuno a pesar de ser bufet.

La vista panorámica, la cercanía con el centro y el paseo costero

El uso de la piscina ,por la tarde , fue limitada por los eventos que realiza el hotel.

La vista

Se demoraron 1 hr en entregar la habitación

Great room view to the sea, excellent breakfast

Nothing

The view is great!

This is the best hotel in the city in terms of view. No doubt. To hear the sea at night is very relaxing, and you do hear it in this hotel. The food was good and the staff amiable.

I wish there would have been a USB port in my room. I had a little issue with the loo, but I have to say I forgot to tell the staff about it, and when I came back the problem was resolved. Hygiene was good except under the bed and the bathroom floor, which was 80% clean. Some scratches on the bathroom counter as well.

all round great hotel

nothing all good

Amazing view to the Pacific Ocean, excellent and variegated buffet for breakfast, the swimming pool is quite big and also has an amazing view to the ocean.

The room had a problem with the shower and there were some events during the evenings with extremely loud music which was too much for the "sound proof" room to handle.

needs umbrellas in the swimming pool area. Wi-Fi did not work in the swimming pool area, only in the room.

better internet connection.

The majority of the staff are rude, unhelpful, unwelcoming and do not try to help.

Nice hotel with a great location.

Quality of food was a let down, with my steak being absolutely raw inside and staff was not interested to do anything. They just chatted among each other and had their back to the guest.

nothing

everything, old furniture, dirty, smells very bad, the worst food in the whole hotels that i have been

Incredible location, delicious food, friendly staff.

nada

EVERYTHING. The location is great, the view is wonderful and the staff are just incredible! Fernando at the reception helped us to rent a car and was on the phone for a very long time. He was patient and kind

nothing

Everything excellent; premise, staff, breakfast. The only down issue is the price of the menu at the restaurant, 60% overpriced! I visited the top restauranr in town and the prices were much reasonables.

Explained above.

La vista al mar

Lovely view of the Pacific. Location was convenient. Beds comfortable. Laundry staff and ONE ONLY front desk attendant were very good.

Heater not working. (winter in Chile) First lied and said someone was coming to fix it - no one showed. Called again, someone came up and had to admit it didn’t work. Disruption of moving to new room next day. Wi-Fi not working in room for two days. Lied about cause. Short times without electricity internal cause blamed on external conditions. Two days where for hours on end NO WATER - management lied and said it was external cause but one person admitted it was hotel’s problem(backed up by by husband’s assessment as an engineer.) We have visited Iqueque before and are experienced travellers who understand that certain things are beyond the responsibility of any hotel but we were offended by the blatant lying by the hotel management regarding the problems we experienced. The hotel was poor value for money spent.