Istanbul Gonen Hotel

The best hotel I stayed

Beautiful, clean friendly staff

Nothing

Great hotel , opposite shopping center

Nothing

We did like the personal. They all were very nice and helpfull. Room was clean and all you need was there, especally whene travelling only with a hand luggage.

I booked this hotel specifically because it had an outdoor pool. No one informed us that it was supposedly under construction. We could clearly see the pool from our window — it looked clean, full of water, and there was no visible construction happening at all. It made no sense that guests were not allowed to use it, even just for relaxing or sunbathing. The whole situation felt very strange. The hotel was even showing videos in the lobby promoting the pool area as a nice place to stay and relax, yet guests were not allowed access. One staff member even went to speak with the manager, but the answer was still no. We were told the pool was "under full construction," which simply did not appear to be true.