Friendly owner

52 steps to our room

Breakfast was very good, staff friendly

loads of character, lovely lay out.

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amazing building,very well decorated and extremely clean.

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Donna is amazing!!! Frequent correspondence leading up to check in, very accommodating. Room was private & quaint. Breakfast is order by text & book time slot. Fabulous breakfast room with free jukebox with Donna's outgoing personality & top notch breakfast. Great start to the day. If I was ever in Hawick again would definitely book!

Room was clean beautiful decor and the staff were excellent,breakfast was lovely can’t wait to go back

There was nothing to dislike absolutely cracking time

it was amazing the staff was lovely

Lovely spacious room with comfortable 4 poster bed and a large ensuite. Right in the centre of town. Great breakfast which could be pre ordered. The porridge was very filling and set us up for the day. Donna was attentive to our needs, offering umbrellas if needed.

Location is excellent right in the middle of town Breakfast well served and well cooked The room i was given was quirky but probably as nice as i have stayed in superb

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The breakfast was good, plenty of tea, nice bread for toast. We had eaten very well in the evenings, thanks to Donna recommending Adam's Kitchen, and booking for us, so did not have much in the way of a cooked breakfast, but that looked very substantial. Donna was very friendly. The room and bed were comfortable. Very interesting Victorian building, former Bank, very central situation.

The door of the ensuite shower room did not have any means to ensure it stayed closed, even a latch, never mind a lock. I did not like the door continually opening when I was using the toilet. Also, there was no water hot enough to have a shower, even though I ran it for a long time as instructed. I would also have liked to have had a suitable table and chair to use a laptop at in the bedroom. It was awkward to sit on the bed and try to use the laptop and mouse. Donna did say I should have found her and asked for one, but the room was large enough for a table and chair to have been provided anyway. It should be made clear at the time of booking that this is a property on many floors - everything is upstairs, several floors. Not great for older people who have problems with normal romping up and down stairs! We had had great difficulty in finding the Guest House which is not readily visible from the street. The email with instructions came after we had left home, so I didn't pick it up before we arrived in Hawick, so didn't have the benefit of the instructions which were apparently clear. Probably our fault, but we had travelled a long way and didn't enjoy our initial search for the property.

A really funky, comfortable place to stay. We had a huge room, with a sofa even. Decoration is fabulous, and the breakfast was amazing. Incredibly good value for money, Donna was wonderful, and the location could not be better.

we always go to this hotel when we go there to stay as it is in the main street

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