Sehr authentisch und liebevoll eingerichtet.

Nice location in the village

Coffee machine plug not ok, so we couldn't make some coffee in the morning before leaving. When we reported the issue at the reception located in another hotel, they didn't even offer one at the hotel's restaurant to compensate, which is not very nice, especially at the price of a coffee in Italy. So we had one, but in another place

Clean,comfortable,furnishings in keeping with the historic building it was in. Loved the historic building.

the location is great plain center but still in quiet area you don't ear the noise form the main street. the city itself is pure paradise and the lake even more.

not enough information about the parking issue. Should provide tickets or formulas. beware of the accesibility

Very cosy room and fancy bathroom, hotel right in the centre.

so romantisch

Great location, very central and still quiet. Just couple of meters walk from the parking, also couple of meters to center of town. Building and rooms are nice and clean.

No breakfast in hotel, you have to book breakfast in another hotel 500m away. We cancelled breakfast after the first day, and went to a cafe nearby instead. No staff and reception in hotel, you have to walk to the other hotel for everything you need.

Great location right in the heart of the old village and alley ways. Comfortable room and nice ambience.

no reception staff on-site. you kept having to walk between this hotel and there other sister hotel a few hundred metres away to get any service. they didn’t have an iron when we needed to iron some good clothes for going out. We are very seasoned travellers and know this is a standard hotel item (even if just one for entire 3 room stay) but we were scoffed at by staff and told ironing is only available if you get things paid for by dry cleaner. There was also so much hassle over 3 euros. We came directly from Switzerland and only had Swiss francs in cash and our card. They demanded the 3 euro cash. we offered to pay more on cars to them and they could pay instead but they refused and made us go find. it’s not we can’t afford it or understand the need for it, but the lack of care and flexibility again showed poor service for a good paying clean customer. it was a Sunday so no bank open. We were sent to ATM (it was out of order), came back, sent to another and finally came back with their 3 euro. great location, great hotel, poor customer care and lack of service.