Really nice folks here and wonderful breakfasts. Beautiful setting. 15 minute walk to Cuernavaca downtown.

Small stuff. No lighting or electrical outlets next to bed.

very peaceful and quiet. large room.

I didn’t like being next to the kitchen and the front desk. just a preference. you couldn’t really open the shades and enjoy the view without worrying you would be in full view of the patrons dining outside. I had an additional $50 charge in taxes and fees when I arrived for 2nights?

The service. All staff were extremely helpful and polite.

The bed was not comfortable. The bathroom is too small - there should be more counter space in the bathroom. The bugambilia room has only one nightstand table.

Awesome facilities in an old hacienda, very clean and spacious room, great toilet products and delicious breakfast

The room was next to the reception and the staff was a bit noisy until midnight with telenovelas in the background.

Great location and property.

Staff communication wasn't always clear regarding services/costs.

Nothing

I was overcharged on drinks and was taken advantage of multiple times by their staff. Will never come back

Staff and patio

Location is not the best , the room was very spacious but we need few things, it was only one chair in the room, not hair dryer, the water pressure was very bad and the shower hose was moving so much that it was difficult to shower. The room was extremely hot and we had some things that needed a cool place so we let the ac just cool enough to keep the place fresh and they turned off when we were gone. Housekeeping did our room service but they didn’t changed our towels so we had to put them outside to get them dry . I won’t stay here again . Very peaceful and staff are very friendly

The property had a breakfast menu consisting mainly of Mexican fare. It was all very good and reasonably priced.

The property was beautiful and well maintained. The rooms were large and comfortable.

Just lovely

Nothing

Privacy, no children, loved it, food was exceptional and service like 5 star resort.

Management and service