Central Hotel Gloucester

The room was a good size and very comfortable. An easy walk from the railway station.

The bed was very low to the ground, which was not good for my back. The lift was not working, which didn't help. Right next to the bus station, so a bit noisy with lots of drunks and drugos hanging around.

Having a fridge was a blessing. Shower pressure was excellent. Great location.

The beds were terribly uncomfortable- like sleeping on concrete.

Check-in was straightforward and friendly. The room was well appointed; nothing special but then nothing wrong either. A bit small but then it was enough for what we wanted.

The lift was out of operation, and I had heavy luggage. Thankfully, I had only two flights of stairs to negotiate. The street was noisy at times and the seagulls started calling early in the morning, but nothing the hotel could do about that.

The location of the Hotel is within the city centre so ease of getting to the hotel is perfect, Coach station nearby too. Short walking distance from Gloucester Train station. The Room was very spacious and clean. Room had a microwave and a fridge which is extremely handy, nice big tv. Spacious shower unit too. Staff were very professional and polite. This hotel I would Recommend as its ideal for self catering needs and location within the city centre.

First issue upon arrival was the fact the lift was not working. According to staff, the contract had expired for it and locating parts was difficult. I had to carry my suitcases up three flights of stairs. Would have been helpful if they communicated this before arrival or assisted in helping me with my bags or provide a room on ground level. Second issue, after the second night of staying. I went out on my business on Sunday and returned to find that the room was not been serviced, Bin was still full, towels not replaced, toilets roll not replaced and no clean cutlery. in end had to collect toilet rolls from reception myself. Third Issue, THE BED. Mattress is not comfortable, when laying on bed, felt like was laying on a lump of hardwood. spent most of the nights changing position, as prolonged laying would cause discomfort.