I stayed in a suite, and it was even better than I expected. It had a private onsen, a sauna, and a lovely sitting area. The bathroom was very well equipped. Everything was designed to make the stay comfortable and relaxing. The receptionist who welcomed me was especially kind and patient. She took the time to explain everything clearly and made me feel very welcome. On the day I left, I missed my bus. She immediately helped me arrange another ride, and I was very grateful for her help. Dinner was served in a private room and was beautifully prepared. It was a wonderful experience and made the evening feel special. A lovely stay, with warm and thoughtful hospitality.

The hotel feels a little dated in the areas outside the rooms. However, everything is exceptionally clean and very well maintained.

The best feature is the location on the river and the open air onsen. Food is also very good with great variety.

The facilities are quite old, and the Japanese room means that they only set the futon beds moving the table aside.

This ryokan was easily one of the highlights of our entire trip. The whole experience felt luxurious, relaxing, and very special. Both dinner and breakfast were incredible — huge, beautifully presented, and full of traditional dishes, with so much variety that everyone could find something they enjoyed. Our room was spotless, spacious, and very comfortable, and the futons were surprisingly cozy to sleep on. The onsen was also beautifully maintained, and we really appreciated that tattoos were not restricted, which made the experience much more convenient and welcoming. The outdoor onsen was absolutely unforgettable — relaxing in the hot water while looking out over the river and forest was one of our favorite moments of the trip. The staff were always friendly, helpful, and welcoming. We would happily stay here again.

Das Personal in der Reception war nicht kompetent (hatte uns eine Mahlzeit doppelt berechnet und den Fehler erst nach mehrmaligem Nachhaken eingestanden) und nicht entgegenkommend. Das Familienzimmer entsprach nicht dem propagierten Niveau des Hotels. Das Abendessen war dem Preis bei weitem nicht angemessen.