Apartment was only partially renovated.

View and size.

Loved the location on the ground floor. Convenient to beach and pool. Had everything we needed and would definitely go back

Nothing. We did need more towels and they were delivered the next morning.

Loved having three super comfy bedrooms and three bathrooms, an amzing comfortable couch, views to die for, a buggy at our door step, valet to and from the airport.

The length of my stay could have been longer, lol... only concern is having no reception area, as I called the number provided (on a sunday) to ask a question and no one answered or returned my call. (I left on wednesday)

Beautiful apartment in the best location! Having a buggy made things so convenient, not that it’s too far to walk to the harbour! Loved being close the the start of the walks, and having both the beach and pool. The apartment itself is really well set out and super comfortable. The amenities worked well and the bed was comfy!

Not too much, it would have been great to have some pantry staples (salt, pepper, sauce). And a soft close toilet seat, just as we kept accidentally slamming it shut 😅

Hamilton island is great to relax and the apartment was perfect for it. It was spacious, stylish and very well equipped. We had a three bedroom apartment with three bathrooms, which was a perfect fit for our family of four.

The windows don’t shut properly and the birds can be quite noisy in the early morning.

Clean and neat. Nicely refurbished

position

lack of fresh towels/sheets & the offer of these after 5 days. .

The location and service was fabulous . Picked up from airport and returned to airport . Big balcony with beautiful view. Its quiet down the ends - we stayed in #008 . There is good aircon and beds are comfortable. Has a private pool . Plenty of buggy parking and shuttle bus at the end of street . Easy walk to beach

Its has been renovated but the bathrooms only and the kitchen appliances are new. The rest of the apartment is fairly dated but still.

Location and how quiet it was

Renovation work happening during holidays!

Client complained of cockroach infestation

We received a very friendly welcome at the airport.

When a property is marketed as 'fully renovated', it should be just that or the statement becomes misleading. The property had certainly enjoyed some upgrades but was far from being fully renovated with many elements of the property showing its age.

beautiful location and amazing services provided it was a great experience. the room had great amenities new tv and appliances throughout which is great

we would have liked more cleaning and hygiene household items left for use as we stayed for 7 days with only single use bathroom items and no cleaning chemicals or equipment which we purchased ourselves to get by. the pillows are also very old and due for an update but these comments wouldn’t prevent a revisit

Great apartment in a beautiful location. Very well organised and friendly staff. A seamless process from start to finish i.e. online booking, airport transfers to last day check out.

Check-in was a breeze. We were met on arrival and issued with the buggy and then escorted to the apartment. The size of the apartment is massive with a good space for couples or families, spectacular view, clean and tidy. Located at the end of the resort strip so you there isn’t a lot of noise or foot traffic.

Only minor - doors and fans could do with a wipe down.

It was a great location

A bit tired in some areas. Buggy broke down on second day. No lock on back door and washing machine didn't work.

Great views and spacious. Location was perfect

Unit 106 and 006 Kitchen equipment was unmatched i.e., 12 big plates, no frying pan, 3 wine glasses etc. Unit 106 has a cockroach infestation and bed bugs. Unit 106 Buggy was old, slow, and made grinding noise which was reported but not attended to. Reported the front door handle of unit 006 was loose and was not fixed.

Amazing view and secluded yet convenient location. Easy access to Catseye Beach and a private pool, just a short drive to everything. Apartment amenities and support staff were great!! They even provided a golf cart!

Nothing. Amazing stay!

I loved it all

I loved it all

nicely renovated property and the buggy was a huge bonus

Location, size, inclusions, view

Didn’t know about private pool. Buggy needed servicing and we weren’t aware of how to charge it properly at the beginning.

perfect for families

nothing

very spacious - lovely deck

lack of batteries in tv controls

Only the view, the rest was horrable!

Poor hygiene standard, so much dust everywhere, not from last week, its from the last decade! A lot of mold on the curtains and in the air conditioners (for sure not cleaned for years). Big cockroaches every night and everywhere, bad maintenance, toilet paper roll just slips of the holder, so the towels do. I have way more fotos to proof this case. Asked for a refund, because my wife couldnt sleep in this apartment, she is mild allergic against house dust mites but at this place she couldnt do one breath through her nose because it was completly swollen and she had a itchy mouth one minute after entering the accomodation. The answer for a refund was just ridiculous, they offered no refund at all, just a sorry and a "if we had known in front, we would have changed the conditions"- no way you couldnt see the mold on the curtains before. Just look the fotos, it is disgusting. What kind of renovation of the "renovated" appartments should that have been??? For 700dollars per night a complete rip off. Not to forget but good to know: very soft and old matresses, dirty sheets, brocken locker of the balcony door! Would never go there, even if i would get money for it.

The apartment almost has everything you want.

The sheet is old and looks not very clean. the two tow beds are super soft, not comfortable. One of the bedroom is very dark and only has very small window. The room looks creepy.

Location was great with amazing views to Catseye beach. The apartment was big with AC in all rooms.

We had cockroaches all over the apartment including in both of our bedrooms and in the bench-top areas of the kitchen. There is no reception so all the communication was done via booking.com chat. The staff were fast to respond and they sent a few of the cleaning guys to spray the rooms (thanks Karen and Marco!). However, that was not enough as we still found three more cockroaches coming out of our bed after the staff sprayed the rooms. The place needs fumigation asap. I would also recommend the property to do a deep clean of the entire place and have a look at the mattresses. Overall, disappointing considering the amount of money we paid (+700/night), we expected a clean apartment without the fear of insects crawling all over our beds through the night.