I ended up staying at a different location they set me up with, because they were overbooked. it worked out well.

everything was fine.

I was upgraded to a double room; so good customer service. The room was great. Clean. It had all the basic items : wardrobe, desk, chair and a good shower. The location was good, a short walk from the old town but in an area with many cafes, restaurants and supermarkets. The bed was comfortable with enough pillows. The balcony was large. There is heating. It is a gem for the price paid.

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Close to the city with all the sights. Nice restaurants in the neighborhood. Friendly staff. Good to stay if you don't expect any luxury or fancy hotel. The rooms are small but big enough for one or two persons to just sleep in it.

Wonderful hotel!!!

Staff very friendly and helpful.

Late room availability.

Bed was clean and comfortable

Accommodation on the 9th floor above residential accommodation. Room facing on to small internal light well. Very noisey neighbours on the floors below until 3 AM therefore no sleep.. Concerns about security and fire safety. Very small room with no patio as booked with booking.com. Reception desk sporadically manned. No breakfast offer.

The stuff was very sympathic !

location close to city center and old town, terrace

cleaning of the room is done every 2 days, hotel is on the 8th floor

The hotel is clean et in a very good position (plaza roja has some good bars with cool tapas and breakfast)

The street where the hotel is is really noisy during the night

The staff was very kind and helpful.

The room was very noisy. I could hear everything from the corridor and neighboring rooms

great location, spotless room with an incredible terrace, great beds and pillows

nothing

good location, clean

my room faced the sun and was very hot in the late afternoon.

The room was bright, well equipped (fridge, hair dryer). It was possible to use a small kitchen, which was located one floor above. There were also many cafes and restaurants around. Very good communication - good recommendations for places to see and where to eat.

The bathroom was very, very small. On the second day, the shower smelled a bit like sewage.

The receptionist Daniela was extremely helpfull and cheerfull. All the rooms are on the 8th floor. Very compact with a very small bathroom. Fridge and tv in room. Terrace with two chairs and a table very nice but needs to be more private.

Very small bathroom. Terrace could be more private.

The room was quite essential with a single bed, a huge desk, fridge a fully furnished bathroom and a smart TV. There is an external kitchenette you can use to warm up your food and a common room as well. The staff is really helpful

The room was quite small and very hot during summer. The shower door was broken which make it difficult to be closed The only toilet accessory given was a showergel (no shampo for instance)

Location was good

Room was a little hot even with fan