Variety of cuisines at the Breakfast was nice

We upgraded to Sea View Villa Room but we could hardly see the sea as it was atleast 100 mtrs away and that too with 2 small huts right in front of the room (absolutely dissatisfied), very slow service at the restaurant, non-courteous staff, and were not ready to extend the check out by just 1 hour, I had to literally beg them for it.

everything is good about the property. we loved the Rockpool. value for money.

north indian food can be improved & services needs to be fast as well.

Excellent breakfast

Location is very good.

The rock pool area could have been better with no kids under 16 allowed.

the property is over rated . very bad property. did not expect cockroaches in the room. food was good the chef Yadav was extremely good. other wise it is not what I expected from Marriott that to w.

food and the chef . the indoor pool.

It’s not wat is was in 2019 when we stayed with them…..the service was average this time

The slow service specially with the breakfast time also there were some dogs in the property who tore our swim trunks

The cooperation and friendliness of the staff was excellent. A big shoutout to Mr. Arjun for making our stay so comfortable and memorable.

The buffet could have more variety.

W Hotel has impressive location situated between the jungle and the coastline of Vagator Beach. The property overlooks the Arabian Sea and covers 25 acres of beach set against the backdrop of a 500-year old Portuguese Chapora fort. The green landscape is something amazing to observe every day. I was lucky to wake up to some singing of kingfishers every morning and this was a great start of the day. On arrival you see a grand entrance has huge, unframed doors that are always open, and then you see the terrace with round lounge tables overlooking the coastline - this is breath taking. Behind the reception you can see a massive street art mural by Indian artist M. Narayan, which celebrates Goan culture. The property can be explored by golf carts which take you to the RockPool for some music and cocktails, and for a meal you can check Spice Traders and Sylvia Bar. At the main hotel building we had breakfast at the Kitchen Table. We booked 4 rooms and each one was great size with massive bathroom, and lots of automated features. The bed was the amazingly comfortable.

Compared to other W Properties, this fails of 5-star service, so you shouldn't expect similar treatment. There is still room for improvement - such as cleanliness of the bathrooms or attention when you visit the restaurants. Staff were very welcoming and helpful, but they hadn't checked in my room that the shower door was broken, the mirror light needed fixing, and I was missing an iron in the room. We booked 4 rooms and each one was getting different service. As an organiser I wanted my team to feel great so every detail matters when u expect top service. For instance 2 rooms got manager message and fruits, while 2 others didn't. Also if you have USB-C devices you will need to bring adaptors - in other W Hotels that's not the case. The breakfast time at the Kitchen Table was extremely busy, so it was difficult to get tea / coffee or the utensils were missing from the table. There should be more healthy options for breakfast. When we asked to have something fixed, however it was taken care of. Just wanted to share that to reach 5-star service, the guests need to feel this special care at every instance and universally for every guest.

Bar staff, greenery, convenient, lively & vibey

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