Ona Beverly Hills Heights

3 of us in 2 bedroom apartment. It was fabulous. Loads of space. Beds very comfortable. Air-conditioning in it. Oven and kitchen area excellent. We cooked some evenings. Bars, grocery shops and restaurants within 5 minute walk. The hotel uses a WhatsApp text for any issues or if u need anything which I thought was excellent and we used a few times for extra towels and it was extremely efficient. Thanks to Beverly Hills Heights for a fantastic stay.

Having to leave and come home.

Great accommodation, lots of space, good sunbeds, staff very helpful, especially life guard. Reasonably priced drinks at pool bar

Food at pool bar rather pricey, hill to property steeper than we expected, definitely not for people with limited mobility

The gym wasn’t just a token effort, loads of free weights, music playing and clean

Transport was included would have been great if available a little more often

Food was cold and feeding time was like a zoo.No proper organisation whatsoever. 7 night stay we ate out 4 of the nights having paid for dinner each evening. The worst we have ever eaten. Breakfast was plentiful but every morning it was freezing . Dinner was dreadful wanted to give tap water for drinking. I emailed reception on this and in fairness Belen addressed it immediately but it was only for 1 night they then wanted to charge for drinking water.The waiter with the glasses who looked like the manager was quite rude whhen i told him our water was included. Our room was lovely in fairness we had a balcony inside and outside. No lifts in the hotel. No adequate air conditioning working. Area is all up hill and walking would be 20 mins from local shops ect. They do have a shuttle bus on the hour until 6 pm every day. El Paso restaurant across from the hotel was lovely very friendly and food was gorgeous. My recommendation would be keep your money for food eat elsewhere. Girls on checking in were also lovely. Staff in general work realy hard its a pity the hotel is not managed more professionally. Big shout out to the life guard hes a credit to your hotel he helped everyone on arrival and very informative. Unfortunately we will not return to this hotel again.