Room is nice and good size

The washroom doors are not ergonomic and cause a lot of noise. The bed is not very comfortable

O bairro Seaport é muito agradável e calmo. O Hotel tem boas condições mas não está ao nível de um cinco estrelas. A sala do restaurante tem muito requinte mas não tem muitos clientes.o lounge tem uma excelente decoração mas pouca dinâmica apesar de terem uma oferta happy hour para cocktails.

As janelas precisam ser trocadas.

Everyone and the Bartender, LaBron was FABULOUS !! Bernie was a wealth of knowledge. The Manager was kind and very helpful.

I did not like the coffee, Modern way of drinking in the room, it was awful but the real coffee down stairs was GREAT! I like hot brewed coffee not pour over stuff. No TV in bar, that is terrible.

Localisation top. Proche de tout et quartier très sympa . Petit déjeuner à la carte donc il vaut mieux prendre l’offre sur tout le séjour qui fait des reduc. (Pas de buffet, service au plat très bon) Chambre spacieuse et belle vue. Espace repas sympa.

Bruit dans la chambre du fait des vitrages vieillissants. Le personnel du week-end est moins sympa. Lits un peu trop mous à mon goût.

The fresh brew tea.

Parking. No valet or door man. Food room service was terrible! Didn’t even touch it. Not enough towels. Room was very small. Not like shown. Rats all over the streets outside.

Amazing location with local bars and restaurants close by, great access for Wall Street ferry and easy walk to subway. Comfortable clean and relaxing hotel with friendly staff.

Great location, especially for families. Bernie the bar tender is the bartender you’ve always wanted to meet but never do. He’ll pour you a nice drink! Everyone there is very friendly!

Nothing

Location was good - nice neighbourhood and not far from subway. Room size acceptable for family of 4.

Definitely not worth the price. Small training room. Windows let the clarity and the noise easily in. Uncomfortable mattress. Had to ask for shower gel, shampoo, water and coffee every day - one day the soap was gone and not replaced; on 2 occasions the coffee did not come at all, on one occasion I was brought decaf "because no access to the coffee at that hour" (?!). In order to compensate for the situation, I was offered at check out 3 bottles of water (cost of 30 USD!) that I assumed were complimentary (as explained at check in and no price tag on the bottles in the room). Photos are misleading - I was expecting a roof top bar or balcony offering views to the Brooklyn bridge to all clients but only some rooms have it.

Very nice hotel....great cost benefit! Only thing is that breakfast is not included

the fact that breakfast was not included and very expensive

nice balcony, lovely staff

The room with the balcony overlooking the incredible seaport and bridge are exceptional can't beat the location and comfort.

Nothing

clean, European flair.

small vanity

It was a great view

coffee maker was more expresso style and because of that the pods were specific for that maker. Hotel wanted to charge for more pods or $12 a pot.

Hotel staff were lovely, very courteous with great knowledge of the area. Nothing was too much trouble

Would've liked coffee/tea making facilities in the room

The staff and facilities were exceptional! Everyone was attentive, hospitable, and extremely friendly. I had a room with an attached balcony and the view was lovely looking onto the river. The quality of the craftsmanship in the room was also exceptional. I would absolutely stay here again!

The only knock I have is the fridge not really getting cold but I'm sure that's an easy fix.

the location and the size is the rooms are huge. quiet non busy street to drive up to with an attentive helpful staff

complimentary coffee is from 7am- 8am. thats it! 1 hour window without cold water available in the lounge. nothing complimentary about it

the room and view of brooklyn was amazing. well situated to vast urban hip restaurants. close proximity to the financial district, battery park and the ferries.

in dining menu was limited to 5 bfast options. menu was printed out on a piece of paper, didnt fit the standard of the hotel. the rooms are not sound proofed, we found this unsettling especially with a young one.

very clean friendly staff