Excellent food great catering staff

Receptionist was cold and impatient

ambiance of the rooms

non

Good though the main chef on duty was drawn back and left an intern who was struggling with my order of poached eggs. i gave him time though and he eventually googled fast and delivered .i wish i could give him a pat on the back and throw a barb at the chef on duty

The fact that my room had no bath towels. i called the reception and had to wait for a whole 45 minutes before making another follow up call.it was eventually brought though i was already disappointed with the service. my previous other stays have had no such mishaps. someone could have slept on the job that Thursday evening.

Breakfast is well prepared. Staffa are friendly n kind. Especially Damaris fully suported me to find my id card. Tks.

location and pool bar areas

front desk lady was not helpful and not kind

pool area - location and staff

the coffee

room: clean and tidy, well equipped breakfast: multiple choices and good service location: convenient and easy to get access to the supermarket and restaurant service: warm and sweet

service: though warm and sweet, the efficiency is not so high

All

Non

Breakfast was very good, very wide variety to choose from.

Check out time-was not allowed to leave my luggage at the reception before clearing the bill yet one of the errands taking me was getting that cash.