Very helpful ppl with extra dose of empathy. Clean and cozy atmosphere. Very good the spot with the coffee machine available 24/7. In general I am leaving with very good memories. 🙂

If I have to change something this would be the car parking policy and how the info reached out the customer. However staff is extremely kind and more than happy to solve any questions about it. 🙂

The checking was fast, the receptionist was helpful. Easy to submit the parking request in their application. Overall it was an ok room.

Shower floor was crooked and looked unclean. The room was very very cold. While I do admit the radiators were off and after turning them on they were hot in around 30 minutes, the room did not heat enough until we left, the next day. The third bed(as we booked a triple room) was just a mattress on the floor. At least it was easy to move right next to the radiator , so at least the child did not freeze.

Clean, free parking, close to city center and near the shopping centre, nice friendly personal

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Last year I travelled by car and enjoyed the free parking, and this year I took public transport from Billund airport and it worked well. Many public transport connections from Viby Torv (it's best to use rejseplanen.dk to check connections), supermarket and dining possibilites around (mainly fast food but also a couple of restaurants), self check-in and receipt/invoice via email with no hustle.

Beds could be a bit bigger (in twin room) and more firm, but I slept well. If you travel by car remember that although Parking is Free for the lenght of your stay - you need to register your car in the parking slot at the reception of the hotel when you arrive. Very often there isn't anyone at the reception to remind you to do that and the self check-in process doesn't include a reminder for registering your car. You just have to remember to do that.

staff were excellent , breakfast was very good . Great Pizza place SINBAD across the street !

location was outside of downtown

The cleanliness

Nothing!

Nice room and bathroom, very small tv.

Very noisy room because of wind. French fries on the elevator floor in the morning.

location from high way

Smell in elevator, only one elevator working, no access via stairs, room looked unfinished.

it’s too old and small

Family room consists of 2 connecting rooms with 1 bathroom

Noise of traffic

Hi, it was hard to understand where to park. Add larger signs. It looked as if it belonged to the supermarket. KR Peter

free parking

noisy rooms

I generally think a hotel room needs to have curtains that can, if needed, keep the room completely dark - that I missed here.

The free parking and friendly staff

It was comfortable and clean.

There is only essentials in the room and nothing extra. Feels very empty.