Bad attitude of the staff, entrance door broken, room needs some improvements and cleaning Not a 4 star hotel

The location of the hotel is very nice.

Very loud music in the hotel's lobby at 11:30pm (with no party or event running) and a loud group of people. We've been welcomed (not) by a young member of staff in an unprofessional way. After the check-in, I said: hopefully it is quiet up to the 4th floor, as we (family of 2 adults and 3 children) are very tired and we need to rest. His answer was: Well, I can't tell people what to do! Up we went, and we found 2 rooms with old dodgy furniture (nothing relating the pictures we've seen when we booked), the bathroom full of heavy smells due to mould in the shower cabin. There was dirty and rusty, as well. We couldn't use the shower in those conditions. Trying to sleep, the noise from the elevator was very bad, so there was no proper sleep in those rooms either. We had a long drive the next day, from Timisoara, back to England. Due to poor rest, we had lots of stops alongside. When we read "Ambassador Luxury Hotel," our expectations were: at least it would be nice and clean. But, nothing around there gives you the impression of luxury, or at least.. the air of a 4 star hotel. I'm very disappointed.

Very kind and service minded staff. Private parking. It’s an old hotel but still functional and clean. Nice big rooms.

All

Nothing

I liked that there was store nearby the hotel, and that the hotel is in quiet part of the town but close to the center too.

Very friendly staff and a nice decor, comfy rooms and all for a really good price. Also, the hotel has parking spaces.

Not that close to the centre of the city, but Uber is really cheap so it wasnt a problem at all.

The hotel location was convenient to my need. It was a very short stay during business trip. It has interesting decor and friendly staff

could be a bit brighter in the lobby

The staff was reallg one of the best I have ever mer,

Very clean