Good location just 5 min walk to the gate for the grotto.

Very close to the church and residents the breakfast just basic

Soundtrack I can hear everything from top floor in the night

It is located very close to the Basilique, clean room, many places to eat nearby, around 1 km there is pattiserie wih delicious croissants. Everyhing is good, the price is low

Near to church

Central location clean

Could offer more choice for breakfast

The location and the facilities.

The food was not up to any standard.

Great location, friendly welcoming staff, great value for money

Everything was good

Room is big, clean and I loved the extra pillows. Location is good less than 10mins walk to the Sanctuary. Quick and early check-in are a plus point.

No parking but does not bother us, easy to find parking nearby.

location was good, breakfast was good good value for money

would love tea facilities in the room worth paying a bit more for but enjoyed my stay

The staff were nice the brakefast was better than last year a bit more of a selection

A bit rundown the shower walls all damp n mold the beds needs updating

We were very happy with everything. Nice room and very close to Lourdes and shops. Everything was just walking distance. Breakfast and dinner was great. Staff are very polite and helpful.

Nothing to complain about. Great service. Happy with everything. We had a great time. The only thing is we wish McDonald was closer.

This hotel was in a central location. It’s about 8-10 minute walk from the train station, and it’s about 8-10 minute walk from the Grotto. The staff was very nice and accomodating. The lady at the reception helped me book the taxi for the next morning so that I could catch the earliest flight out of Lourdes. The next morning, the gentleman at the front desk opened the door and turned on the t.v. for me as I waited for my taxi. There’s a postal box across the street if you’d like to mail your postcards. I love the spiral staircase. I love how they gave me a room on the second level with the view of the street below me. I was very surprised to discover that St. Bernadette’s birthplace was just around the corner, maybe around 2-3 minute walk from the hotel.

Great location, friendly and helpful staff. Great value for money. I will def stay there in my next visit to Lourdes. it has all as it should be for pilgrimage.

na

staff were very pleasant and helpful

no clothes hooks in bathrooms / no racks for cases / no kettle in room

For the price paid, the breakfast was decent. The rooms were bigger than average for Lourdes, even the bathroom. The location is very good since its just one road away about 5 minutes walk from the sanctuary. Breakfast was delicious, with many beverages to choose from. They also let us book breakfast one day in advance, so it gave us the option to decide what we wanted!

Certain staff were not friendly. Constantly looking over as to what we were doing, especially at breakfast. We felt judged when eating the food we paid for. The beds were totally uncomfortable. The tiles of the floor in the bathroom were not leveled and constantly moving when walking on them, could easily make you fall or cut your foot.

It was very clean and warm

nothing

The staff was extremely nice and welcoming, they even let us leave our luggage at the reception desk while we visited the city after having checked out. Breakfast was nice and filling and the rooms were clean and comfy. The location is the perfect walking distance from the sanctuary, shops, restaurants and the train station.

Hotel is very central and close to all amenities. Staff very helpful. Would definitely go there again if I will visit Lourdes again. Highly recommended

quiet and staff very nice

breakfast a little short of expectations but staff hospitable and environment friendly

Close to Sanctuary

Not the cleanest rooms