Akzent City-Hotel Kleve

Visited with my elderly dad who is not very mobile, and the staff at the hotel were very understanding of this and gave us rooms where he wouldn't have to use any stairs. As we were there during the heatwave we were very lucky to be upgraded to air conditioned rooms at no extra cost - without the air con, we'd have really struggled. All of the staff were very welcoming and friendly, and also really helpful when we were trying to work out our transport plans due to train cancellations and road closures. They were great at liaising between us and the local taxi company, as our German is very limited. Also they helped us work out where to eat in Kleve! The rooms were very clean, and there was comfortable seating provided so you didn't have to sit on the bed. We had a great stay here, and if we come back to Kleve (preferably not in a heatwave!) we would definitely stay here again.

Very friendly staff and well positioned for walking into town

Nothing

Hotel staff was very kind and helpful, very clean

Expensive breakfast

Convenient to centre and had parking and was dog friendly

Lots of road noise