Reception were kind enough to let me check out early

Old, dusty and ageing hotel! definitely not 5 star standard. Can find better 3/4 star hotels. I had to cut my stay short as i was not comfortable staying here.

The room

The Staff when I arrived she was very rude

Location of the hotel is quite good. In the city center, it is withing only 5min walking from the corniche public parks, 7min from the corniche esplanade walk which is perfect for rollerblades, bicycles and walks. Breakfast is rather nice and served from 0630 to 1030. There are a few supermarkets nearby. Airport busline A2 stops in front of the hotel (need a ticket ahead of boarding though!). Hotel comes with pool, sauna, steam room and fitness room. As a 5 star, it has concierge service and taxi available at its entrance. Really excellent boxspring sleeping bed. Got a seaview outlook without ordering it at booking time (kinda free gift as they had rooms available... booking this view would otherwise have cost a premium) i guess, it was worth the money i paid for. Would book again if i get a discounted rate again.

5star hotel indeed, but 20yrs old which you can clearly see. Not to be compared with highclass luxury 5stars which you read about in the news or see on TV. Had to complain the room staff needs addition cleaning of my room: Stains on curtains and 'stuff' under the bed. Lots of stains on the sun beds near the pool. Complained about these to the manager. Manager confirmed they are gradually refurnishing their old rooms. The pool is rather small for a 5star. Strong suggestion: compare rates. I booked breakfast at my login! No private beach. Next public one is 5km walking. Bring your UK plug adaptors!

Thanks for mr mustafa for support

great location, pretty hotel, nice staff. close to the beach. room was extremely spacious and facilities are good.

Our room smelt like someone had smoked cigarettes all over it - next time would ask for a non smoking one instead.

We were upgraded to a better room for free (a huge apartment with bedroom, living room and 2 bathrooms). The front office manager Sofia was super friendly and she helped us with everything. The bed was really confortable and the location of the hotel was also very good. We definitely recommend this hotel.

The only thing we didn't like was that the swimming pool was opened only till 7 p. m. so we couldn't enjoy it.

I really liked the help of the staff and the cleanliness of the rooms.

I didn’t have anything that I disliked.

all were perfect.the location the room(upgraded),the facilities. but the female indian receptionists and all the female receptionists and 2 Indians receptionists were outstanding. they deserve special thanks from me

non.but one of the receptionists vwas not cooperative

Room is good. Reception team good. Thank Myo for help

Professional staff Clean room Delicious food in citrus restaurant Easy process for check in and check out Great location

Swimming pool was crowded and no separate timing for men, ladies and families

Good location and clean and staff care riception

Everything is good exelent specialy reciption

I was upgraded to a junior suite without asking. The bed was wonderfully comfortable.

The room was on the top floor, but the noise from the generators and air conditioning was terrible so asked to be moved to a lower floor. The buffet was very reasonably priced , a good choice but the food was always verved tepid, there appears to be no way to keep the food hot.

Rooms were very spacious. The international buffet in the evening was excellent and good value for money at 75Dirhams. Hotel is centrally located and 10mins walk from Corniche.

Pool area needs modernising