Gateway Chikmagalur

The room was good . The people tried to be helpful .

The maintanance of the property is extremely poor . Rhey look heavily underbudgeted . Mossy path make it very slippery during rains, no maintanance of lawns , gardens etc. The worst thing was that they had a BAR and NO glassware for different drinks . They served wiskey sour in a team tumbler and gin in the same tea tumbler :)) Taj will be annoyed with this :) The bar was poorly maintained .There needs to be more lighting and also atleast some new furnitures added . It looks like a very very old property fighting hard to sustain.

Good Location

Therapy department needs to be better

The property was clean, well maintained and exactly what was in the website. I stayed here with my parents and family. The staff were extremely kind, friendly and helpful. Mr Sudheesh and his team across the whole property ensured smooth and happy guest stay. They were able to accommodate some of my parents food requests they were very happy. Will definitely recommend stay here and will visit again.

Not so good

Staff's courteous