Good value for money.

Almost all aspects of this hotel are pretty good. Air conditioning works well in the rooms, the pool area is great and the drinks are fairly good and cheap. Breakfast is also very good.

The whole experience prior to arrival. Despite providing my card details for the booking through booking.com, I was sent a very suspect looking form by the hotel asking me to send them my card details. When I questioned why this was necessary I was repeatedly told that my booking would be cancelled if I didn’t. I then phoned Intur and they told me that under no circumstance should I complete the form and they’d contact me over email if there were any issues. I then received the same form over email with the same request, but this time they sent me a form that had been completed by someone else, thus sending me another guest’s credit card details!!! A blatant and shocking breach of data protection and confidentiality. Clearly I didn’t fill out the form after this, but then arrived at the hotel and they never even questioned the fact I hadn’t!

Hotel was clean, drinks prices fair and conveniently located for the FIB festival.

Lack of sun beds round the pool meant, poor choice of food.

Nice staff and easy to check in.

Shower was broken

Very nice stay, found free parking right outside hotel. Nice location three block walk to beach and restaurant area. Breakfast was good, bed comfortable nice shower. All in all a nice stay.

N/A

clean

no toilet brush and people on reception unhelpful with taxi rides during check out. even rude when I tried to get a number. i do not recommend if you are someone that needs to walk to the train station and 45’ walk under the sun isn’t for you.

Location of the hotel was fabulous

11 €a day parking

Good location.

Room was very hot, you couldn’t not sleep at night. If you open the window it was very loud noise from the street

everything

pool was closed! But its normal in November.

Really liked the room, well decorated as it actually were really small. Nice pool areas but water was extremely cold. Money worth breakfast Absolutely the loveliest receptionist!

Confortable and clean

Breakfast started pretty late, 8 o’clock, so that in order to catch my flight I had to skip breakfast

Amplio. espacioso.

location and staff

food

I liked the location as it was close to the beach and the supermarket was across the road. The room was clean and spacious. The pool was also nice. The cleaning staff cleaned the rooms daily. The pool area was nice with natural shade from the trees.

The staff were not very helpful. Upon arrival we asked for a room with a bath as my partner suffers from a disability with her feet and a soak after a long day walking at the nearby festival helps. This could not be accommodated because the hotel was booked out. When we arrived to the room a number of appliances did not work. Telephone, mini bar, safe. We requested that the minibar be fixed on numerous occasions so we could store some cold food and drinks due to food allergies but we got no help we were booked to stay for 10 nights. The telephone also remained broken for our entire stay. At the pool area people left their towels throughout the day. When we left ours to go have lunch in a restaurant across the road, our clothes and towels had disappeared when we returned a short time later. We spoke to a receptionist who was unable to understand us and requested the help of her colleague, she said we would have to wait until the next day to get them off of the garden staff. However, we later discovered that the lifeguard had moved our towels although there were several other towels still left unoccupied at the pool area with few people in the pool or around the area. We spent the remainder of our holiday swimming at the beach. The same food was served in the restaurant everyday for breakfast. Very few English speaking staff members which made it difficult to deal with food allergies. There was one very helpful male receptionist but the rest need to be trained in customer service as they were not pleasant. The hotel was way overpriced. Also, be prepared to spend the time walking up and down stairs as it is nearly impossible to get a lift. There are three lifts but one of them appeared to be out of service for our entire stay. This was also very hard for someone with a disability.

room location and breakfast choice were good

evening meal was expensive the dinning room was like a zoo and very little of the main courses were labled

Breakfast buffet was pretty decent Towels were changed daily

The beds were quite uncomfortable and I left with back pains, sheets were not changed at all during our stay and the shower leaked a lot of water