I have been stayed here 5 times maybe more I liked where it was ! But now never open to the public only asylum seekers which it said would reopen to public after 3 months but still isn’t open

The fact it never has entertainment on which out of order really in a big hotel

beautiful property, quick check in and very clean.

:)

the location of the hotel was excellent very close to everything i was happy with my room nice bathroom and clean with a great view of sea and tower,

the receptionist was extremely unfriendly infact i'd say rude, the once grand hotel is now very tired and much in need of a refurb but i suppose passible for the money[although happy with my room] the bed was possible the hardest matteress ive ever known in my life and was thinking that alone must lose the hotel many non returning guests, was there 3 nights 2 were quiet and fine the last which was a wednesday was a nightmare drunks shouting in the early hours someone banging on my door and wouldn't go and to finish off the fire alarm went off so definitely won't be back or fact to blackpool either quite frankly im better than that,

Good facilities..breakfast enjoyable. Tram and bus stops outside hotel. Value for money,

we stayed at the grand as you were closed an it’s easier an amazing view of the seafront an down the street loomed lovely.

the grand hotel. the room we were put it wasn’t cleaned an all I was told an offered was oh I’m sorry we are short staffed an then got given a bin a bag.

Ok

Almost everything

Nice big hotel. We got free upgrade for bigger room with jacuzzi. Definitely will come back.

Difficult to park, as parking got limited space.

nothing

the organisation there was no clean about it had poo stains on my bed sheets

The food was awful and very little choice we has our Granddaughter with us and there was no children's meals And the food on offer was more like a Dickens novel

I wantedNear to evrything

Wasant that clean uncomfortable cold dirty

Absolutely nothing. Front desk staff friendly but not very helpful.

Terrible place. Rooms had no wifi and not even phone networks. I was there for work and was forced to move to another hotel. It was also about £100 wasted on this awful place. Leaky roof, puddles in the corridors. Yuk!

Shabby, dated snd not a single smile from staff, all rude and unapproachable. Breakfast was cold and non left before end of breakfast time but would not supply more. Never again.

Rude staff

Nothing

Was very disappointed room had an odour which wasn't nice tv didn't work properly won't be staying here again :(

Good location, the pace was a bit dated but convenient

Charge for the car park, room could have been a little bigger and a breakfast included.