Staff very friendly, receptionist on Tuesday evening was lovely. Had an amazing view from our room.

Nothing

Spacious rooms. Close to the metro. Generous breakfast. Very clean rooms. Great noise blocking windows. No surprises. They will even offer a wine bottle opener for free.

Having twin single beds put together instead of a double bed. Beds were not comfortable to sleep in

I am so disappointed about everything in this hotel. We did not have hot water for 3 days, and it is winter time, so that is a must have. The manager of the hotel did not want to show up and talk to us, people who work at reception keeped telling us that the manager will come but he/she never came to speak to us. The doors of a bathroom were broaken and same thing was with the doors of the balcony. Only good thing about this hotel is location.

The hotel is located in the city center, and this is the only good point about this hotel!!

We reserved this hotel for three days, but everything was such a disaster that we checked out in 1 day. The rooms are not soundproof and as it states in the city center the whole time you can hear the traffic sounds and we couldn't sleep at all. The elevator is so old, and even when it closes the door, you can hear its sound in your room! And no matter at all if you put the sign “please do not disturb” behind your door, because they knocked so hard on our door at 7 am and wanted to clean! The worse part was the behavior of the staff there! When I went and said that I wanted to check out because everything was awful, there was a woman who, with very impolite behavior, said you could change your room, and when I said no, I want to check out, she said I wouldn't give your money back because you didn't pay directly here and you paid on booking.com. I called customer service at booking.com, and the lady was perfect, and just in a few minutes, she arranged everything, and we could check out. And in the end, the hotel staff told us that anyway; we don't need you because we have groups here waiting for a room, and we hope you find your way! Everything about this hotel was just a disaster!

Only the staff

Breakfast very poor , facility very old and not well mantained , matress very bad could not sleep. Garden terrace advertized was closed all the time . Elevater took sometimes more than 10 minutes and situated in a very poor area with a lot of beggars ,junkies etc

I like the location, the reception customer service in special Efi and Alexandra and Ionia great breakfast service. Very Good value .

I liked everything

the staff was always ready to help, be it with any queries or printing out the return boarding pass, and little glitches like the safety box key not working were sorted within half an hour. Roof terrace evening bar had a lovely atmosphere and view across the whole city, and we could even see the Acropolis from our 3rd floor balcony

the breakfast was ok overall,with a nice range of food, but it would have been nice if the boiled eggs had been warm, and the scrambled eggs would have been kept more than lukewarm. The hotel is situated at a main street, so traffic noise is still audible after closing the double doors to the balcony- I could blend it out after a while, but not sure everybody would be ok with this

Location is perfect. Next to metro and bus lines. Breakfast is great. Good value for money Staff are helpful and friendly.

Bad internet. Not enough closet space in the room.

good location, great staff. breakfast is good, great value for money

One receptionist was very nice .6

Not to much ni

The staff was amazing and kind, always ready to help!

The only small inconvenient was the Wi-Fi not properly working, but for the rest I would highly recommend it!

LOCATION

UNCONFORTABLE BEDS. STAFF VERY INAPROACHABLE.

The place is a very good deal for what you pay. In general everything is very good. The location is nice as is very close from a metro station and from the train station. It is also at a walkable distance from the main attractions and neighborhoods in Athens.

At the same time, the location is not the best as it is close from some streets that are kind of creepy. Nothing happened there but just be aware of this. Another think that is so so is the breakfast. Just good enough as it is very limited.

The staff was helpfull and the hotel was clean.

The location, although near to the metro was close to a high traffic road. The bathroom was small.

spacious room, good location, clean, small fridge and safe in the room

the slamming of the doors even at night due to the automatic door closers. would benefit from adding instant coffee sachets to hospitality tray