amazing location , very nice diverse breakfast, fantastic bed.

nothing of the kind

Nice room, friendly check in, use of hot tub

very good familyroom with a lake view. Roof top terace with a jacuzzi.

Not very close to shops or restaurants.

The room was clean, nice breakfast. It was good place to stay one night. We didn't use the pool because of the weather.

The air conditioner wasn't working and we couldn't open the windows because of mosquitos. The room was quite small.

OK

Non

We booked Hotel Berta for two nights and cancelled the second one. Even through the pool and roof top pool are nice, the rooms (old ones) are just not okay. The bathrooms are moldy (see pictures). In my opinion the rooms are not in a condition anymore to rent them out. Further, the hotel was generally not clean. We found hair form previous guests in our bathroom and several plates were dirty at breakfast. Luckily, we could cancel our second night.

The hotel was really not clean, the bathroom are moldy and we found hair from previous guests.

Situation

The receptionist was excellent, very pleasant and very helpful lady

Our room was covered in ants and creepy crawlies.... we only got in late to the room and went to bed immediately, the following morning we got up and after afew mins we discovered the place was littered with the ants..we lifted up our 1 year olds t shirt off floor and discovered hundreds of ants over it!!! We had felt itchy when we woke that morn....it now became clear why!!! The bathroom showers werent closing properly, the shower head and many areas of the shower were black with mould from not being cleaned correctly..... was disgusted and glad to get out of there quick! when we got down to breakfast we then experienced ignorance and bad manners from members of the catering team....one snapped a carton of juice i had just put down from under me and proceeded to walk into an adjoining room to give to whom i assume was her child!. As soon as the clock hit 9.55 the same woman turned off the lights in room as in to say to the patrons there, get out! terrible experience , wouldnt even give the place 1 out of ten other than the fact the receptionist had been so nice

Amazing place, we will come back.

Very beautiful hotel and amazing staff. Perfect location if you like to walk or get around on the bike - offered for rent by the hotel for 10EUR a day.

Hotel has very poor soundproofing and you can really hear everything from other rooms:(.

Breakfast was beautifully presented with many choices.

Hot tub wasn’t even like warm and distance to restaurants from there.

location was ideal if you plan on site-seeing the town with your car. the breakfast was exceptional, and likely the best we experienced since visiting Italy north and south.

nothing that stood out as negative

The staff were incredibly attentive and helpful, linking us with a taxi for us to explore the area. The continental breakfast is the best I’ve seen in terms of quality and choice. The interior design of the hotel is beautiful and elegant with a relaxing touch. Our rooms were perfectly clean with comfy beds, and a great size balcony. The pool was also clean with enough seating nearby, and the bar staff were quick and made great drinks.

We had some trouble working our TV however this didn’t bother us much because we spent more time at the pool and exploring the area rather than in the room.

Nice, clean and comfortable hotel with the outdoor swimming pool and jacuzzi on the roof with the nice view to Garda lake. Very good option if you are travelling to Garda lake and the near cities. Tasty breakfast with a large selection for different tastes. Please note that there are available underground parking that need to be reserved in advance, but also there are free of charge parking in the street, only on the weekends you will need more time to find some free space.

-

Amazing staff, friendly atmosphere, small bar and restaurant open late. Well maintained swimming pool that had always sun recliners available. Excellent breakfast. We felt very comfortable there and would highly recommend it to anyone.

Lack of fridge, kettle and safe.

Great localization. Very good breakfast. Nice and politeness owners.

The air conditioning was very poor, not working properly, at least in our room. Despite reporting the problem, no one took care of it. This should be improved.

swimming pool, the service and the breakfast was all really good.

the rooms was not big, especially for a family with 4 people, there balcony was even smaller and at the back of the building next to the staff