Hotel Asia Center of Japan

Good location Excellent amenities They also gave us free coupons for breakfast - which was very kind of them Punctual cleaning staff Worth the price

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I like the cleanliness and almost daily they do room cleaning. the area is quiet

Not actually but the per day cost of staying will be adjusted to lower especially if staying 5 days and up

Die zentrale Lage, Sauberkeit, super freundliches Personal!

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• The hotel provides free water in the lobby, which is a nice gesture for guests.

• Cleanliness: The carpet was old, and the bathtub tiles had blackened grout in places. • Lobby display: The guest nationality screen in the lobby did not include my country, even though I was a paying guest. • Key card fee: The hotel charged 1,500 yen for a lost key card without giving prior information at check-in. The only mention was in small print on the key brochure, which was never explained to us. • Payment issues: When I tried to pay the 1,500 yen in coins, the front desk refused to accept it. After asking for a manager, instead of being assisted, another staff member came, and the manager request was ignored. Staff then switched from English to Japanese during the discussion, seemingly to exclude me from understanding. • Invoice not provided: I did not receive any invoice for my stay. The lost card fee was not entered into the system properly, so no official receipt was given either. • Breakfast: The breakfast was poor quality and not worth the money. The juice was so diluted that only the color remained, while the taste was almost nonexistent. • Safety concerns: The hotel entrance floor becomes extremely slippery in the rain, posing a risk of falling. • Customer treatment: I arrived in Japan with excitement, but left disappointed. Being charged almost 10 USD for a plastic card worth only a few cents felt unreasonable and unfair.