Needed a bigger lounge

Massive and has so much to offer

Some facilities need upgrading

Very friendly staff, well equipped and clean accommodation, ample car parking, fantastic facilities.

Not enough crockery / cooking utensils or knives and forks to cook and serve 4 people, side plates are must. I would have to rate this aspect, VERY POOR.

Not much. Hot water.

As you come into the property, there were 3 people behind the counter who all were trying to complete our arrival. Young girl who greeted us, when asked a question she looked at us and just walked away. Going down to the car park, there is an infestation of sparrows. It stinks of bird poo and there are birds flying around EVERYWHERE. This is not an exaggeration, literally 100s of birds flying around a small locked car park. Getting to our room, the heater did not work. Called for assistance and the duty manager couldn’t fix the issue. I didn’t want to move rooms as I wanted to relax. So I agreed to relying on an additional blanket. Woke the next morning to the golf PA, it would have been nice to know there was an PA at 6am on Saturday morning and the sheets had slipped down off the doona, there was a blood stain on the doona. Not washed. Breakfast was terrible, coffee machine was absolutely awful. Food was minimal and fruit looked like it was cut the day prior because it had a skin on top. Birds were flying around inside the hotel, and the staff were trying to catch the bird, when missing yelling ‘F&$K’ so everyone could hear. When telling receptionist about the blood stained doona, we received a “oh, sorry” “we’ll get that changed”.

Quiet location & very spacious grounds; very pleasantly at how big the room/apartment was; great customer service - I got courtesy calls to off a discounted breakfast rate as well has notice that our room was ready so we could check in earlier.

the restaurant food was good and the room was neat and tidy

the shower needs replacing. wasn’t good water flow for the shower and it was leaking

Best beds ever

room was excellent and very clean, easy walk to reception and restaurant. restaurant was delicious, staff were so friendly and helpful

golf course

Four flights of stairs to get into our room. No complimentary water. Compendium QR code didn’t work. Restaurant meal over priced and poor quality. Rubbish piles in Foyer whole time from other guest rooms.

We stayed over the Easter long weekend and loved all the Children Easter activities that they had available. Pizza making, arts & crafts, Egg hunt, jumping castle and a petting zoo. Kids also ate Free with an adult meal at the restaurant all weekend. Loved the indoor heated pool and we had a nice view of the pond from our room. My husband loved the golf course although he did see two snakes while playing.

pleasant grounds why can’t gusts walk around the golf course paths - very annoying

floors in my room were not properly vacuumed and the curtains needed a wash

The resort is situated in a beautiful area and the resort grounds were stunning. It would be an ideal place to stay if you were a golfer or enjoying a special event there, as I was. The area for swimming was well set out, although I unfortunately did not have the time to enjoy this feature. It was great having the Zinnia Spa and Wellness centre close by. The room itself was a good size and beautifully clean, as was the bathroom.

Pillow choice, because I like a flatter pillow The room was a good size, but I felt that the decor was very dull and uninteresting. There were no cushions in the sitting area either.

We stayed 2 nights in a 1 bedroom apartment to be close to the location of our sons wedding. I used the hairdresser on site who did a wonderful job on my upstyle hairdo….thanks Suzie! the day spa facilities looked very nice but sadly I didn’t have time to experience any treatments there. the outlook to the golf course is lovely from the rooms, the restaurant was nice and food good.

Apartment room looked quite tired and not 100% clean. the room we had was a dog friendly room (we didn’t have a dog) and the room had a terrible dog smell. the couches stunk of dog and I could smell it in the bed also which was yuk! I had the cleaning lady deodorise the couch for us on the second day which helped a tad. Very early on Saturday morning the golfers start playing and they start with the PA system which was quite loud in the room, we were the closest room to the practice tee right near the noisiest area.

Very friendly fellow who checked us in. We were upgraded to a bigger room. The room was spacious and very comfortable. The onsite restaurant was great. Our waitress was very efficient and friendly. The food was beautiful. The grounds of the hotel are very picturesque and if you like golf it would be a great course to play. We wish we could have stayed longer.

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