The Kanchenjunga view

Availability of Housekeeping F&B service after 10 pm

Very courteous staff members. The location.

Very stiff climbing stairs ,once at the entry point and again to the room. Installation of an elevator would be very helpful .

location is good. has potential to provide very good views. though the views were spoiled by cloud cover in our case.

faculties, though adequate, can be improved .

Breakfast was very ordinary...no sausages or continental spread. All A-LA-Carte. Staff was very polite and smiling.

Very average breakfast menu. Not as per 3/4 star standard.

Located near to central area and easy accessible to all key locations including Mall market lane. View of Kanchenjunga from hotel lobby was mesmerising!

The amazing Kanchenjunga view from our room and the balcony outside our room. Dining room was better than the rest of the hotel (a la carte dinner and breakfast were good). Staff is polite.

We only stayed in Darjeeling one night to catch a trek the next day. So we were looking for a hotel that we could spend our evening. Sinclairs photos looked to be a really nice updated historic hotel. We could not be more disappointed. 1) the hotel is run down and looks nothing like what is in the photos - no nice lights etc in the grounds to walk around in. 2) the room was upgraded but really dusty in places like the closet, carpet etc. 3) the hot water literally took 30 mins to come - we called the staff and they said the water in the pipes needs to run out - hated wasting 30 mins of cold water - bathroom is upgraded but the faucets are not so makes the whole bathroom completely wet and slippery after a shower. 4) location is up on a hill - the street used to be quaint but now is filthy. We paid Rs13000 ($160) for this - seriously low value. For half that amount, it would have been ok. We have traveled to many countries - this was definitely disappointing. Staff is polite but had very little control on the experience.

The view from the premier room is beautiful. The staff were very helpful and went out of their way to make our stay enjoyable. It's a short walk to the mall road. All necessities can be easily bought from nearby shops. Breakfast buffet is good.

The approach road to the hotel is very steep . Difficult to walk up.

The views!

Booking.com bookings somehow means that I get the last room in the series, right next to the staircase / end of the alleyway. That is something I do NOT appreciate!!!