There was someone at reception even though it was 11pm at night.

blizina plaze

app je v starem veku. mali in brez klime

Location was great

We had to ask for a pillow case There were ants in the kitchen and bathroom There are ant nests behind the kitchen cupboards There was also a moldy smell in the apartment

Nice place, a bit vintage, but great value for money (offseason), surrounded by trees, just steps from the beach, lovely terrace, friendly staff.

Liked everything

The location, beautiful nature, friendly and helpful staff. Good tourist experience.

Very basic and simple accomodation, no AC, very few electric plug-ins.

The locations. The surrounding. The nature, the view, the beach.

The apartment is a little bit dirty, it need more extra cleaning especially in the kitchen.

The house is located in a nice parki. Social realism architecture reminding me of past time. Nera to the beach.

Very noisy, starting from the kitchen when pouring water. Basically, you will hear any noises during the nigth (music from the promenade).

Beautiful sea shore.

location, distance to the shore, nearby restaurants

no air conditioning

The staff at the reception were really kind and helpfull, good for a short stay

The price is a bit high for what you get

Very basic accommodation, apartments very close together, no privacy, noise pollution all night long. Accommodation would be suitable for a very young adults.

No AC or fan, impossible to open the window due to a constant party noise from the outside. Neighbors patio very close by, conversation & music can be heard from everywhere.

Our original booking was Apartments Astra Plava Laguna, but was informed that Plava laguna is closed and got offer for Bellevue apartments and villas at Zelena laguna. Prior to confirming the offer I asked if it is a downgrade we were offered, will any additional payment be necessary and would it make a difference if we change our booking to one week later. A message via booking.com was not answered in a substantial amount of time, so I wrote an e-mail. The e-mail was answered within 24h. We were offered an upgrade, no additional payment necessary, they had no information regarding opening of Plava laguna due to COVID-19. I accepted an offer and was surprised to find much older, battered and worn out apartment then the one in pictures I got via e-mail. I asked the receptionist about the apartment and show her the link I got. At first she claimed that it was some random e-mail from booking.com. After showing her that it was a message from Resort, she answered me that that apartment would cost us some 180€ more and that I should come back and talk to her boss. We had no such wish after initial reception. The apartment was spacious with nice and comfortable mattresses. The microwave oven did not spin, but did heat up the food. The hair drier in the bathroom was functioning, but the handle was broken and fell off repeatedly. There was a leakage at the ceiling above the toilet. One of the lamps was broken and tilted due to wardrobe that was placed there. App was useless. And so on. Reception at the Bellevue was not so good. The receptionist did not notice us at several occasions. The only one that gave us attention and a smile was a receptionist with short hair that we met only once at checkout. She actually came from the back to up front after marking that her colleague is not getting her head up from the computer despite us being right in her eyesight. Believe that professional and service minded workers name was Lorena. Overall not likely we are coming back.