breakfast was mediocre; needs more variety but the chef did make the eggs fresh for us. room was clean and tidy. towels were not provided so had to ask the reception to bring.

I liked the style of the Hotel. The room was big and it ist not far away from the city centre. Also they have a storageroom for your luggage.

Despite writting on the internet the receptionists not speaking english. I think this is a big problem, when asking for extra services like laundry. Also on of the receptionists made fun of me, when I told, that I am from germany. The other on was very kind and polite. There are always securities in the foyer. A casino belongs to the hotel. They also tried helping and on for example brought me the pricelist for the laundry. When I asked for a trousers, he told me it's not 15 Soles (that alone is very expensiv) instead he tried to foul me in believing, that it's the Dollar price. I cancelled the service. Breakfast is at the moment very small and they don't have a sauna anymore. Please put the actual describtion on Booking.com.

We did know how the lights worked, there were no hook on the wall to make a shower with the jacusi water snake, the air conditioning unit did not work at first and tv was broken and there were no movies to rent once it was fixed.

the staff were very nice to us and that made a big difference

Breakfast Buffet, Location, Price, Room, ...

Bede would have been nice, Gym would have been nice...

Comfortable room and hot water.

I was extremely dissatisfied with my stay. Booking advertises that there is a “hot tub” and it was not available when I stayed. There is only a jacuzzi for men. When I consulted the front desk about this, they were extremely unhelpful in offering compensation or other options. I came to this hotel specifically for a hot tub, even calling and confirming the hours it was open, and all they could offer to me to make up for it was a 15 minute massage or a glass of wine.

Big, beautiful and clean room. Kind staffs.Good price.