Zaki Hotel Apartment

Everything

Towels are old needs to be changed

The location was very good and easy to find by car. The apartment was very large.

Breakfast could be much better, no staff to ask for anything. Some of the reception staff had difficulty in understanding English

Rooms were spacious, okay clean, beds were comfy and bathrooms also okay. Everything a bit worn out. Lobby is opulent and staff was really nice. Breakfast was not huge in selection but everything was really tasty. Non-sweeted yoghurt is a plus! Positive side note: ZAKI restaurant on the other side of the building is definitely worth a visit. Great Indian food.

Some important things are weirdly overlooked. Common areas other then lobby (halls mostly) were dirty. Carpet in first floor hallway was really gross. The second horrible thing is the internet. Wi-fi works, but so selectively (with 4 devices, we were not able to make all pages we want to load and it was super slow for every one). You are better off with your mobile data. The key to our apartment worked sometimes and sometimes did not. The locks itself looked like they were downgraded from a key card system and portions were covered with black tape. There’s a full kitchen, but literally nothing to cook with. Why is the kitchen even there, then? 7/10 is the right spot now - the basics work, you’ll have okay stay for your money and nothing’s going to bite you in the butt, but there is definitely a huge room for improvement.

The booking process was very easy. The receptionist, who was a young Omani man, was very polite and professional. He gave us a warm and friendly welcome, which made our experience even better.

There were a few things that I did not like during our stay. The single beds were quite small, and my children complained that they were uncomfortable. Also, one of the walls in the living room was damaged and needs maintenance. In addition, the kitchen lacked basic utensils such as spoons, forks, knives, and some simple plates that guests may need for daily use, especially since the accommodation is a hotel apartment, where such items are normally expected to be available.