The location was excellent. There were plenty of good restaurants nearby and the hotel has direct access to the beach. This town is a short drive from where we live and I would recommend this town to anyone wanting a weekend break away from the city.

The 2.5% hidden surcharge for paying with my credit card immediately soured my opinion of the hotel. I thought that practice ended in Thailand in the early 2000's, but not at this property. Not only was the room rate of THB2,325 per night hugely inflated for a hotel of this caliber, they still wanted to gouge another THB120 out of me. It's not the amount, it's the principle. There was noisy maintenance work going on during our stay, so I would have thought a discount would have been more appropriate. The room were pokey and poorly maintained and the lack of extraction in the bathroom gave the place a dank smell. The food was just passable and overpriced, with a great many dishes discontinued from the menu. The spirits used for the cocktails were the cheapest, nastiest labels you can get. A gin martini made with Gilbeys?!? Altogether disappointing.

staff

prices for food and drinks.

My third visit to The Lord Nelson and once again I enjoyed my 3 day stay. No need to go outside because the restaurant and beautiful bar can provide any desired need. Being able to open the doors and see the ocean is spectacular. I also loved walking out back and down the beach in the morning. Looking forward to my next visit.

This is the third time I've stayed and the hotel is always good value. The restaurant food, particularly the western dishes, is top rate and the location perfect if you have family in Ban Chang. The bed is very comfortable and the wifi excellent. The shower pressure could be better, but it's not.

There needs to be some consistency about breakfast. When I stayed before, breakfast was included and I got a fantastic full English breakfast (as shown on the menu at 230 baht). This time breakfast was not included in the initial rate, but at check-in I asked to pay for breakfast in advance, @ 230 baht. However, the English breakfast I was served was "small" and was nothing like the breakfast shown on the menu at 230 baht. Surely if guests pay 230 baht for breakfast, they should receive the full breakfast as shown on the menu.

Good location, spacious room, comfortable bed. The food was wonderful...order the Thai dishes! The staff was also very helpful.

Nothing

all very oj

all very ok

Very nice hotel, great location and friendly helpful staff.

seaside &Beach bar

style architecture

The full English breakfast was one of the best I've had. Superb.

No shower curtain and very poor water pressure (5th floor).

Beach is a few meters away Family room is just right for my family of 5 (3 kids) Microwave in the kitchen, fridge in each room & blow driers 1 room has a sea view, 1 room has a forest view. a dining table with kitchen utensils a nice clean pool, kids liked it a bar & a restaurant near the pool

not enough parking space, although you have the option to park across the road. a bit of flood when it rains beach needs cleaning

The location is perfect with a great sea view. The beds were comfy and the room was serviced well. The breakfast menu was a little limited (no doubt due to Covid) but the English breakfast was very good, although sometimes items were missing (day 1 no beans; days 1, 2 & 4 no hash brown; day 4 only 1 sausage).

The hotel was short-staffed so there were long waits for food but this wasn't a huge problem for us, once we got used to it. The water pressure in the shower was weak. The noise from other rooms was bad on one night. There wasn't a lot of car parking space in front of the hotel. No beach/pool towels were provided.

We stayed on the 5th floor on the ocean side, and the view was great, so if you have the chance of selecting a room, then choose higher up. The restaurant/bar area is very nice, and it's a pleasant place to relax in the afternoon/evening. The restaurant/bar staff were very friendly and helpful.

The standard of the food itself was a bit mixed. The breakfast (omelette) was very salty, and the shrimp in one meal weren't fresh at all (very soft and mushy), though the 'laab moo' was delicious. Additionally, the room wasn't the cleanest, but dusty hand prints on the wall, and the A/C unit was in desperate need of a clean - dust came up when it was turned on. The water didn't drain from the shower/bathroom too well either.