High-end finishes, spacious and clean rooms.

No microwave

Room size was great. Service good. Emails answered promptly.

1. For tourists who dont speak Korean, the property could not help book any restaurants unless it was their restaurant. 2. Towels were not changed daily since housekeeping is not daily. 3. We had a party of 6, I reminded them multiple times about providing towels for everyone. I had to continue reminding each time it was time for change. 4. The property had no cot available. They did not offer a futon instead. Instead I was made to pay for a daily futon. 5. The property is quiet but far from many things. Luckily there were a couple of convenience stores around.

Spacious three bedroom apartment which weas clean, modern and quiet. Handy to have two bathrooms and a washing/dryer machine. Alot of restaurant and bar options within a 7-10 min walk (one in the hotel, which is an excellent Chinese restaurant) in the nearby shopping mall/theme park zone. Staff spoke enough English to resolve some small travel challenges for us with taxis which was much appreciated; while we intended to hire a car it did not work out so used taxis instead (uber mainly) which was fine since distances (ie. Hallasam Mountain, Seogwipo, Waterfalls, Hallim Park) were all within 30 minutes and cost is not that much for taxis. Hotel arranged for us to have a taxi for a full day trip to the East Coast which was great (Haenyo performance and Sunset Crater were highlights) for 250,000 KRW. Two theme parks near hotel (including water park) but more suitable for kids under 12. Swimming pool and spa facilities are extensive and impressive at the Somerset. Only 35 minutes to JeJu airport.

I should have read the fine print about needing to have an international drivers licence to be able to hire a car in South Korea!

Good location

Looks dated. Rooms didn’t feel very clean. Dusty. Definite wear and tear in the toilets.