Staff was great! Nicely cleaned!

Was really bad the room noise! It was not really family friendly place.... And buffet system terrible, is good they are not waste food! But mixing the old braun thing with fresh...I do not know, was not really sympatisch!

Almost everything is good. Beds are comfortable Food is excellent Location is awesome Facilities are ok Stuff is qualified Coffee is just good enough for an all-inclusive hotel Family-friendly property

The hotel needs some small renovations and care in some places, for example, I have noticed some broken floor ceramic around the swimming pool if someone has a vision problem or even a child may step on it and injure his/her foot. I have also noticed this on of the stairs to reach down to the sea (dozens of bare nails/screws on the stairs)! The animation team are supposed to be more active and innovative. The arcade room is very basic and not entertaining at all. Cheese Sandwiches at the pool bar are all with meat( some people are vegetarian while others do not eat processed meat). I also noticed there are Cheese, butter, and spread chocolate as well as Honey in the meantime there is no bread to spread these on! Waiting in the queue at the reception to ask a question or inquiry about something, however, the receptionists are well qualified and extremely helpful. Finally, I am writing about the cons that I have noticed during my stay wishing to focus on these points and to solve the above-mentioned problems (I am not here to criticise!). I am Looking forward to visiting you soon this summer for a longer period ☀️😉😘

Everything. Food, drinks and personal is excellent at all service point in every time of the day. The sea is in 50 meters from main entrance. Air conditioning is nice. Rooms are a bit simple, but it corresponds to the price fully and made our whole adventure affordable.

There was a problem with hot water in our room. But it was fixed pretty quickly.

Still good location and great attractions. Especially loved the evening shows (mostly by the kids). Like the service both in house and out at the pool.

Room was on ground floor, unfortunately all noises could be heard from upstairs. Towels were not replaced in the middle of our stay for aome reason for 3 days - maybe rooms maid was too occupied? Too less sunbed on the beach - or maybe too many people blocking those with their towels... Quite annoying habit.

The location is superb.

In the all inclusive offer, all soft drinks were unnatural with a lot of sugar. The cocktails were from the machine (unnatural). It was impossible to get cream in the coffee.

1) The food is fine. There is a variety of meals and the best are the sweets. 2) The room are ok, but no more than that. 3) Some of the evening events were amusing. 4) There are bikes which can be rented. 5) The beach is really close to the hotel, and there are also deck chairs both in the hotel's garden and at the beach.

I'm not sure which standards are used to rate the hotel, but comparing this hotel with other 4* hotels I've been to, this one is more like 2*/3* hotel. 1) I took all-inclusive which turned out to include only no-name drinks and anything what I heard of is charged extra. The beer and wine covered in all-inclusive taste really bad. 2) Our room was oriented to the park (actually a parking and the entrance for the delivery trucks) and each morning around 8:00 am we were woken up either by a sound of a delivery trucks or the guys who were cleaning the streets with the dust blowing machines. 3) The pool is should be cleaned more often since there is hair and black pieces of dirt floating in the water. If used, I'd recommend showering right after that. 4) The toiletries were not replaced during our 5 nights stay. 5) We couldn't play table tennis because the balls were missing... 6) I complained at the reception that the TV remote control is not working, but nobody came to fix it. 7) Wifi was often slow.

people and staff- very helpful, nice, with our requests they had no problem - this was very very good💪🏻

the pool for kids didnt have anything against strong sunshine during the day, bees and wasps when eating outside, seagull was fun i didnt mind them

We really liked it.

The breakfast orange juice is undrinkable. The wristband was uncomfortable, scratchy.

First time in Umag, most of things were great, nothing to complain generally.

Just some ideas to improve: Internet - free for anyone but not so strong in the room and at the pool, at the sea almost no connection. Cuisine - I'd appreciate Croatia local, Italian and sea foods but it was only little part and mostly there were meals like goulash, kolinka, cevapcici, sausages, baked pork etc. is this hotel set up only for retired German tourists? Less kinds but more attractive and creative make sense ;) I really miss a bar at the sea. The pool bar is behind the fence and it's not allowed to bring drinks and food to the sea, but most of guests don't care about it so why not to set up there another bar with non alcoholic drinks, wines and beer, nothing else just a small one :) Ecology - during one afternoon I drink beverages so I spent about 5 to 10 plastic cups every afternoon, the hotel must create a lot of plastic wastes, is there any way to save nature?

Enough trees and shadow for little babies. Enough food and drink on site. Good location.

Some personal was not friendly. Child activities with animators are very poor. Evening program was not very good, have seen much better.

Everything was great, especially tasty breakfast and dinner. All inclusive package for really fair price! Warmly recommended by whole family.

No cons

The location was excelent! Playground was great, close to the sea, quiet… just perfect for vacation. Live music was great!