I want to express my gratitude to the staff at the reception. On 06.07 I arrived in Cologne at 23.00. Thank you for the patience shown to me by the girl at the reception. Her attention, sympathy helped to solve my problem, despite the difficulty in communication, my lack of knowledge of the language. In the morning I was glad to hear my native speech and it was an employee at the reception. Her sensitivity helped me throughout my trip. She taught me how to buy tickets at the terminals and it made my journey very easy. Such employees are a value and decoration for your hotel. About such it is written in the Bible: "A good man keeps good in his heart, and good comes from him." I wish you prosperity and only such employees!

park around

everything else

Frendliness of staff. Picturesque quiet location

n/a

Beautiful inside-out, surrounded by amazing huge garden. very friendly staff, clean and cosy - you really feel like living in a castle!

location great staff at reception friendly

breakfast was rather poor and room super dark. serving per person pre prepared no choices nor buffet. reception area very old fashioned

Lovely location

Hallways and reception seemed a little cluttered with things (there was an event the evening before which would explain some of this). Air con would have been nice though a fan was provided. Window meshes for all windows would be preferred due to being close to water, we had a lot of insects in the room at night. The bath/shower splash screen wasn’t fully sealed which meant water flooded the floor a little. Simple repair to fix.

Absolutely nothing good to say about this lodging house but not hotel. I can't say anything good about this hotel at all.

It deserves a total overhaul. Hotel doesn't have a private parking as they said, but rather it is part of the park where the hotel is. To arrive with the suitcases you must walk at least 100m by gravel. The hotel is very old and poorly maintained. The carpet in the room gave signs of it. And now, let´s talk about the people, the reception staff is very unfriendly but in the restaurant it is even worse, and not by the waitresses but by her restaurant manager. We had breakfast at the hotel, it was awful, low quality salami, bland bread. There is nothing in this hotel that can withstand the stars it has.

Nice area, good food at the restaurant.

No air condition.