STAYED ROOM 803. VERY SMALL ANTS IN THE "LIVING ROOM" COUNTER WHERE SINK IS.

Staff, location, room

Breakfast

The entire staff was exceptional.

great location, very clean, super friendly staff

some cabinets and bathroom fixtures needed to be replaced in our room

Amazing staff. The most amazing massage. Myriam and Martina were above and beyond: extremely talented masseuses, one of the best I have ever had.

No internet in the breakfast room. Bad music in the breakfast room.

Ideally located in the area of Recoleta. The room was spacious, clean and well presented. The team couldn’t have been more helpful and kind and went above and beyond to make us enjoy our stay.

As with many city hotels the balcony was in a central concrete shaft as opposed to out into fresh air but was nicely decorated.

the location was excellent

Location, decor and size of the room

Breakfast and cleaning could be improved (e.g. couple of towels were stained)

The location is great and the staff is friendly

The room was to dark and with no much artificial light to make it brighter. And we were staying in the luxury suit, is not luxury, is just big. It is too pricy for what you get. The breakfast is ok but not great, limited healthy things, a lot of sweets but not quality ones. Limited types of bread. The gym is not a proper gym, it only has a treadmill and some dumbbells, and is very hot and humid because is next to a … very tiny tiny pool. For the price I recommend another hotel and be aware if you choose the non refundable price you have to pay it right away, not in the property.

location confortable excelente staff

Relative expensive

Great location, wonderful staff, nice restaurant

Our concierge Jonathan made sure we were taken care of. This made all the difference.

N/A

small - clean - nice staff

The location is great

It was not exactly clean and the facilities are a bit old and/or with low maintenance.

The staff was outstanding and helped us in every way. Location was excellent.