Limpieza,calidad en comida e instalaciones.Trato personal increíble

La ubicación, la tranquilidad en general en la zona de piscina, comedor, actividades, la parte de animación muy muy bien ! Me lo pasé muy bien hacen que te animes y diviertas todo el rato

Nada

Location. Amazing view if you choose room with balcony and sea view, totally worth the extra euros. Hotel has a rooftop 6 floors above McDonald's with huge potential to become a chill/ happening bar- terrace with one of the best views in Tenerife. Quality of breakfast buffet was good.

No parking or save location to stop the car to drop off luggage before going to find parking somewhere else but it is understandable since it is all pedestrian around the hotel. Hotel needs major renovation.

The location of the Hotel is excellent.

Check in at 3pm meant a huge line of people checking in at 3pm. The patio door to the room did not open and we were told it could not be fixed until the following day - we booked and paid extra for a room with a balcony we wete then unable to use. We were only there for 2 nights . The door to the room did not work and we were locked out. A technician did come, drill out the lock and fix it. No manager on site to help us and the receptionist unable to authorize even a free glass of something to make up for the balcony or room door fiasco.

In a convenient position in the resort.

Nothing

Always stay there excellent location

Lovely welcome from the staff when we arrived, super helpful. Plenty of areas to sit and relax. Lovely original Canarian courtyard garden , super relaxing area. Pool area is lovely and well kept. Bar staff very friendly and efficient. Bar prices very good. Location is just amazing. We had a sea view balcony room and just loved the beautiful view of the harbour, martianez and promenade walkway . It was great watching the real life buzz going on .

A kettle in the room would have been nice for an early morning cuppa.

The (original/initial) design/architecture of the building; hence, today, there is not much to enjoy as the building’s interior has suffered a couple of renovations over the years.

Tacky infrastructure, furniture. Overcrowded and cafetaria-like dining hall. Lack of lounge(s), peaceful inner garden and pool area; there really is no space/place to go. It is part of the mass-tourism complexes and shops lining Puerto’s coastline.