Location is great - front desk staff very friendly and helpful

Room carpets dirty even when they "tried" to clean. The housekeeping would slam doors while some of us were asleep. the hotel could use some interior renovation.

Very clean, at the center of the city, close to everything..

Nothing at all..

the location the bed the balcony

Excellent location Comfy beds

Breakfast was good but can be better ..it was the same food everyday except for the pastries that changed. I had to pay city tax for everyday you stay so you make a booking for 2 ..it will be city tax x2 ...which the description of the hotel do not state clearly.

Location is very convenient and close to main attractions, but it takes time (10-15min) to get to metro (this may be a problem in summer, and it was for us). Breakfast has all main breakfast options, nothing special. Also, we found a bunch of nice restaurants close to hotel.

Room had poor air-conditioner and it was rattling when worked, so we cannot use it at night. Bathroom has no privacy, and as well doors to shower and toilet have huge gaps. You can't close it properly, so sad.

the property was centrally located

The drainage from the bathroom let off the worse smell ever. The room was not cleaned that well, as well as walls needed some paint. Also the tall man at the front desk not sure if he was French or Spanish he was super rude him and the tall lady with curly brown hair both were super rude

Exceptionally clean modern facility - think premier Inn in a ultra modernised old historic building, Conveniently located for the City's attractions with an excellent breakfast to start the day (available from 7am to 12 noon

The modern opaque glass dividers for toilets in the room did not provide privacy or modesty.....the fact that the shower glass enabled privacy shows a design fault ie it should have been the other way round.....do I really want to see my spouse using the toilet ? This hotel is ideal for a short break where you want flexibility but it is not for relaxing with lots of facilities or relaxing ambience

The location was very good and the facilities were as good as we had hoped. Our requests for a particular type of room were met in full. The staff were exceptionally helpful and caring. Breakfast was great.