Bed was super comfy, slept really well. Thought it might be too noisy at night but had no issues. Staff were so friendly and helpful. Offered advice on tours, taxi, restaurants nearby etc. Great location and central to everything.

Room was very small. Bathroom also very small and no proper shower, just a hose mounted on the wall above the sink and toilet so whole bathroom was soaked by using shower. Bathroom door also didn’t close. There was a gap in the window so traffic could be heard but as stated didn’t disturb our sleep. There’s no lift and the stairs are quite steep. Woke up in the morning to find ants in my bed. Overall not a fantastic stay but was cheap and a roof over our head for the night.

Tom and his collegue were very nice and helpfull! The hostel is very well located and the room we have was perfect to assume the jet lag from the 1st Day.

Everything was ok

Tom was super nice and helpful! Gave me a lot of recommendations for the city, very friendly & great guy! The room is minimalistic but nice, has everything you need!

very close to everything and staff were exceptional

Location is super good and the staff are very friendly- especially Tom! Overall it was pretty clean, a few ants but really not bad at all!

My only complaint is that the shower is not separate from the toilet so the whole bathroom gets wet and they didnt give any towels.

Tom the receptionist was excellent and helped us very much with everything needed during our stay. He can assist you with tours and recommendations about the city,he is top and very polite! Thank you!

The room was a little bit small and very noisy during night. The bathroom needs restoration!

TaxiGreat location, in the centre of old Quaters. Tom is really helpful, tells you local places to visit. We arrived at 2am and they organised taxi pick up and everything was seamless. Its a old Hanoi style building so if you aren't fan of stairs, you might find it hard

Nothing

Very helpful staff Confortable beds Early check-in possible

Bathroom fan wasn't working so it was difficult to dry it

perfect for a short stay in Hanoi. room was clean. two double beds.

so many flights of stairs up to top room . bathroom was really poorly planned. when having a shower you soaked the whole bathroom.

Location

Noisy at Weekend

the staff was really nice, gave us advice, knew English well

there were ants in our room

The friendliness of staff. And the value for money . And Tom the receptionist " what a Star " 🌟 great guy.

It's Hanoi just enjoying it. 😁

The affordability and it's very accessible.

The staff wasn't able to change the beddings as you could smell the linens. And there's no hair dryer as it's one of the most important equipment that I need.

Tom and the staff at Golden Hostel are so nice. Tom really went out of his way to help me again and again with anything I needed, and the owner, Mr T, was so welcoming and friendly as well. I couldn’t have asked for more from them, truly wonderful people

Location was very good in the middle of the old quarter. The owner was very good and gives very nice suggestions. There was an air-conditioner in the private room.

good location and cheap

wish they provided bottled water but there are stores all around

We were in Hanoi for three days and stayed in this hostel. It had a great location, in the middle of the old town. The host was very friendly and helpful. He gave us a map and an explanation of the must sees, helped us get a bus to our next travel location and he gave us water for on the way. Good price and quality. Very suited for backpackers. The hygiene was fine.

The staff is adorable (especially Tom, he's an amazing guy, always here to help and he's very polite) ! The room was very comfy for the price we paid. The hostel is very well located.

Construction work started very early, right next to our room, on a Sunday morning. It was very noisy because the room is not very well soundproofed. However, this is not really the hostel's fault.

The people of the hostel. Tom from the hostel i a really nice guy! Hé will help you with everything! For a tour, a cheap taxi. You really feel that he wants to help you. Amazing is that. He text you if you are oke and if he can help with you something.

A room without a window is for a firefighter like me not so nice haha.