The location is too central. You are in the heart of the oldtown within a few minutes. It is kind of family business so they try to help us a lot. The rooms are convenient.

It might be a good idea to put tea/coffee facilities in rooms. If it is not possible, it can be organized in the lobby part because the hotel has a nice place to sit and relax. The hotel send customers to City Walk restaurant for breakfast, and it is 4 euros. I think you can try the burek shop across the hotel.

Very cozy and clean, I felt comfortable.

The only issue was the acoustic of the wall, it needs to be more insulated to prevent the voice from being transferred between rooms.

We had other accommodation booked that was cancelled on the day so this was a very last minute booking. We arrived late at night and we're given a room on the top floor. The room was spacious and the bathroom neat enough with the usual issue of no where to put things in the shower. The staff were lovely but this place needs to get the basics right.

There seemed to be a lot of dust/wood bits dropping on the bed from the roof beams and the floor very squeaky. The carpet looks like the original even though other elements of the room have been updated. The main issue was that there were no curtains/blinds????? There was a sky light and a side window which only had a mesh cover, how could they think this was ever ok for a hotel room. After our late arrival we were woken at 5am due to light. We asked to change rooms the next morning and were initially put in a smaller room with double bed against the wall, but it had no aircon. And was very warm and stuffy. We asked for a fan at least as this room had curtains, instead they moved us to a third room which had aircon but again, only one window had a curtain that was more than gauze. We gave up at this point and used the bed cover to cover the window. Also this hotel doesn't do breakfast but apparently have a deal with a nearby hotel for €12 (expensive in these parts).

It was perfect

Location was great as it was at the doorstep of Bash Charshija. It was clean and staff was helpful.

They forgot to give us 2 bed covers and as the reception does not work 24 hours we could not get an additional one for the first night. The flooring is full carpet which is not hygienically the best option, but it seemed clean. We were on the second floor and the attic rooms were not that comfortable. No proper window to open.

The team was really friendly and they cleaned our room and changed our towels everyday.

bit dark

Great staff and location, very clean and cozy.