Grand Tien Shan Hotel

Big room. Excellent breakfast. Pools, sauna and steam room were very good. Nice part of town.

Amazing spa in basement, old post Soviet style vibes while being well maintained and very clean. It's a solid, no frills hotel that suited us far better than staying at some intl chain hotel. And the location could be better.

Bathroom was super clean but the shower kept running hot and cold. Minor problem for 3-4 days stay.

Nice staff, very good bed and breakfast. I could store luggage after Checkout

Old bathroom. Power outlets are very limited in the room.

Unfortunately, I did not get the opportunity to stay at the property, so I cannot comment on the rooms or other facilities

I decided not to stay after arriving at the hotel. I was travelling with a self-drive rental car and only upon arrival came to know that the hotel does not have dedicated parking. When I asked the staff where I could safely park, I was simply told to park somewhere outside, without any proper guidance or assistance. What disappointed me even more was the attitude at the entrance/reception. The staff did not seem interested in helping, and there was no welcoming approach or even a smile. The overall impression was that the parking situation was entirely my problem to deal with. For a guest arriving in an unfamiliar city with a rental car, a little assistance and hospitality would have made a big difference. Unfortunately, the first impression was enough for me to decide not to stay.