Not too bad, We had to call But I think of the taxi driver dropped us outside the property it would of been made essier

Space in the room

the location was good and outside clean and well kept

the water pressure was so low could not shower some mornings, the floor tiles were so marked and would not clean, windows were very dirty and need a good clean.

lovely stay - great location even though roadworks outside didnt hear any noise

clean and central

The size of the apartment was superb, plenty of room for 3 adults and 2 older kids. Location spot on. Great pool area.

We had a late evening flight, and did not have access to the pool area as we had to hand keys in at 10am. This left us with our luggage from 1pm to 4pm without anywhere to go, as office was closing. Male member of staff at office tried to help, however appeared unable to whilst female member of staff did not seem to care. This would make us unfortunately have second thoughts on returning, which is a shame as everything else was fine.

The apartment is located in the middle of Old and New town Benidorm so great if you want access to both parts of Benidorm.

There wasn’t any sun loungers at the apartment, which is a shame as the pool side is a chilled, inviting place

When we arrived we were dropped off at buddies bar for our apartment and we should have been dropped off at Rio Park. We went to the office and told we were in gemelos 2 ,the apartment as huge and the heating was inadequate and we were really cold it was dreadful we complained and we were eventually moved on 14th March when a room became available,. I am 79 nd my sister is 69 and it wasn't very nice having to pack and unpack again for the move. So very disappointed and unhappy. Regards Olwyn Danby

The apartment was cold we had to sit wrapped in blankets , bedding was dropped off and we had to make the beds and the apartment was never cleaned

I liked the staff very helpful, liked the area plenty bars and entertainment, prices are very good.

First of all a Television with no English Channels on, the 2 Pullout sofas which one of them was filthy and older than Adam. Need a more upto date toaster & Kettle I had to make tea and toast on the floor because that's where the socket was and had to make tea then change over and make toast. Could do with being refurnished and cleaned up all over

Location apartment itself stayed quite a lot over the years never had any problems

I emailed the company as we were coming in later than expected. Communication was excellent, they immediately replied, and text me a code to pick up the keys. We have stayed in these apartments before, they are clean but basic, we knew this before coming over. The location is excellent and there is everything you need in the apartments.

If you don't like small lifts, you won't like these apartments, we were on floor 19, but there are 24 (I think) floors with very small and slow lifts. No other real disadvantages

I was there because my husband was in the Hospital Clinica Benidorm so it was easy to walk there

There was no internet in the apartment which meant it was very difficult for me to work, I can't believe in this day and age there was none! The beds were very uncomfortable

Location perfect and 100% value for money

Some of the furniture was a little dated but I didn't pay for 5 star

Location first class

Nothing really maybe if we could have had a key each a bit restricted at times , although never asked was it possible?

The location, the pool area which was lovely and clean. The facilities which were in the apartment and it was lovely and clean

The apartment was lovely but needs to be brought up to date a little bit apart from that everything was good. Could have done with a couple of fold up sunbeds to take around the pool

Brilliant room size , clean, fab location would definitely stay again

Great location, clean and tidy, friendly staff!

Nothing!