Ajour

Yardımcı elemanların samimi davranışı ve güleryüzlü oluşları.

1. Excellent location along major roads that lead directly to the city center. Accessible and extensive public transportation. 2. Friendly and helpful staff. 3. I love hotels that have electric kettles and working TVs! The hotel of course had both of them.

1. Breakfast is typical, the same every day, with a small selection, but worth the money. Served as a set meal, not a buffet. 2. The curtains were quite dusty and dirty, bed linen is not changed every day, you have to insist on it, but overall there were no problems with cleanliness. 3. Wi-Fi worked very strangely, there were several networks, but only one network worked, and even then it often disconnected and stopped working.

Good location and price

Everything was good

Overall, I had a very good experience at this hotel. The majority of the staff members were incredibly warm, welcoming, and attentive throughout my stay. They truly made an effort to ensure a comfortable visit.

Unfortunately, the check-in process left a lot to be desired. Upon arrival, I was met with a negative attitude from a receptionist who insisted my breakfast wasn’t included, despite my booking clearly stating otherwise. Her demeanor was unwelcoming and lacked the pleasant hospitality you expect at check-in. After an unnecessary argument, she double-checked the system and confirmed that breakfast was indeed included. While the issue was eventually resolved, what disappointed me most was the complete lack of an apology. There was no "sorry" for the inconvenience or for her oversight and lack of attention to detail.